UScellular & T-Mobile — Local services in Mount Airy

Antoine Stewart and Mark Dillard are excellent employees. They both have superb customer service skills. I'm immensely satisfied with the way I have been helped by these two gentlemen regarding my service. I recommend this place to anyone who needs good service and a helping hand. Regarding my cell phone service, it is kinda spotty around town(Mt.Airy,NC). I couldn't go wrong with them. Verizon barely has reception here. I tend to get better reception in Winston Salem, NC than I do in Cana, VA with this service. If you ask me if i would recommend this service to anyone, I would say yes depending on your situation. I only pay $20 a month thru a "basic promotion" plan, bring your own line. This is by far cheaper than anything verizon or t-mobile has to offer. Like I said I couldn't get better reception with Verizon, so for me it's a no brainer. I've never had t-mobile. Thank you again Antoine Stewart and Mark Dillard for your fantastic service! I greatly...

Last wednesday, I upwarded to a samsung twenty four and I had nothing but issues with the phone.The first time I ever had issues of the samsung product and sunday, I took it back and told them what was going on.They gladly returned it for me And said Monday, come back and we'll get you a new one. So I went back Monday and Antoine, was there to help me in less than 15 minutes? My problem was solved. I was out the door I would like to thank Chris Donna and Heather Donna and Heather stayed Sunday 30 minutes after closing trying to help me before we come to the conclusion of replacing the unit. It is hard to find good healp these days and people who are willing to help you. I would just like to say again. Thanks. I have been a customer of US cell 20 years. I cannot see myself going anywhere else. Thanks...

I have been a customer for 12 years and today is my last day. The cell phone signal has been going downhill for the past two years. I have used Wi-Fi calling to help alleviate the issues, but ultimately the lack of service in non-Wi-Fi areas has proven over and over how unreliable US Cellular is. Another issue that has arrived is the poor customer service. I spoke with several people today and it was not a great experience. The store was very unhelpful with helping me transition my account. I understand that it’s frustrating to see customers leave, but you should never make it personal. I wasn’t leaving because of bad customer service, but I’m definitely not coming back because of bad...