I just drove 40 minutes each way to pick up 4 pictures I had framed. I arrived to find that the most important painting, done by my late son, was incorrectly framed. They said what I had chosen never came in so they just picked something they had in stock without ever even calling me. We are leaving the area so it was too late to correct the problem. The owner never apologized but did agree to reduce the cost only when I requested it. She then called me 40 minutes after I left and said the correct one just (?) arrived and could I bring it back. I could not. I was terribly disappointed. The entire situation could have been avoided had they...
Read moreCarol Williams at A Simple Tree Framing is amazing! I’m pretty clueless when it comes to design so I really appreciated Carol taking the time to help me out. She laid out all my wedding photographs I wanted framed and picked out so many frames that would go well with/compliment each photo. She back and forth checked dozens of frame availabilities. When we narrowed down what I liked, she even helped me compare price points! Overall she was so helpful and friendly-...
Read moreI can not recommend Carol and the Simple Tree team enough! I brought a piece of artwork in and was unsure of how I wanted it framed. Carol showed me a variety of options and came up with an incredible solution to best showcase the art floating with a beautiful silver frame I never would have thought to choose on my own! Their experience and skill is clear and I could not be happier with my experience. I was pleased with the pricing and turn around...
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