SweatHouz Mt Pleasant Contrast Therapy Studio — Local services in Mount Pleasant

I typically visit the SweatHouz in West Ashley, which has always provided exceptional customer service and a seamless experience. However, I recently made an appointment at the Mt. Pleasant location and, unfortunately, my experience was quite disappointing.

For starters, the customer service in Mt. Pleasant was noticeably lacking compared to what I’ve come to expect at West Ashley. I had scheduled my sauna appointment in advance, only to be informed upon arrival that the cold plunge was unavailable. While I understand things may come up, I was assured that I would be worked in shortly, as someone had gone in early, and I’d be next. I waited for 20 minutes, but no one came to update me or facilitate my session. As a result, I left without receiving the cold plunge, which is a key part of my usual routine.

As a loyal member, I’ve never encountered scheduling issues at West Ashley, where both sauna and cold plunge services have always been seamlessly coordinated. With West Ashley now closing for renovations, I’m highly concerned about the impact on scheduling. Given the challenges I experienced at the Mt. Pleasant location, I worry that these issues will only escalate, making it harder to fully utilize my membership.

I hope this feedback is taken constructively, as I genuinely enjoy the services provided at SweatHouz. However, it’s clear there are some areas that need improvement, especially in terms of customer communication and scheduling efficiency, which would go a long way in maintaining the high standards of service I’ve always valued at the West...

My first session at SweatHouz Mount Pleasant was exceptional. The private suites are thoughtfully designed with a full-spectrum infrared sauna, a 49° cold plunge tub, and a vitamin C–infused shower — making it easy to move through heat, cold, and recovery in one space.

The sauna is fully automated, with personal controls, a Bluetooth TV and speakers, which makes the experience both comfortable and customizable. The cold plunge was invigorating and effective for circulation and inflammation, while the vitamin C shower was a refreshing finish.

Everything felt clean, modern, and well maintained, and the staff was welcoming and knowledgeable. This is an excellent option for anyone seeking holistic recovery, somatic therapy, or simply a restorative reset for...

The experience and concept behind SweatHouz is AWESOME! I feel like it's super beneficial and certainly necessary for a "reset" However, the staff at this location wasn't super helpful. This was my first time ever attending, and I was pretty much thrown into a suite. I was not explained how to operate the sauna, and the women seemed uninterested in explaining it to me. Once I was in, I wasted 12 minutes of my hour trying to figure out everything.

I am excited for the West Ashley location to open, as I love the...