Tom's Pawn & Wholesale Jewelry — Local services in Murfreesboro

Loyal customer for a long time. Not now. Pawned same items when I needed cash quick. Defaulted by accident. (My fault) Called frantic asking about my items. They reassured me they had my stuff. Went into pick up and they had replaced all my items with look a likes. Didn’t realize this until I went back later on to pawn the same items like I always did. One ring I’ve had my entire life was a 18k pure gold ring with a small inscription on it. It was replaced with a 18k gold plated peice of junk that Tom himself wouldn’t even take back. When I addressed the issue they claimed it was my ring. No it wasn't, where Is my inscribed peice that I cherished? Sold!!!!! Anyways moral of my story...... they could have been honest and when my items defaulted and told me they no longer had my original items. Instead they replaced my cherished items with junk and lied about it. 😞 so not only did I lose cherished peices of pure gold Jewelry replaced with costume jewelry worth nothing but paid top dollars to get my lookalikes out of pawn. Hope this don’t ever happen to anyone else. Heart broken. *In response to owner....... what’s sad is that I had complete trust in your business and felt confident in pawning my items with you. I’ve been with you from the start. If you are truly a honest man then someone in your staff stole my jewelry and replaced them. Sealed envelopes..... what a joke. You have a ton of them. That too could have been replaced. The inscription on my ring would have been hard to duplicate. They or you must have missed it. It was very unique and hard to spot if you didn’t know where to look. I’m upset that my treasured piece is gone. Guess it’s really my fault for pawning my treasured piece in the first place. I posted this review so that others would know that this happened and to beware should they choose your business. Dishonest people are everywhere even in church. So I hope you have a...

The ENTIRE staff here has always been respectful, honest, and just all around great people towards me. I have had the unfortunate need to pawn stuff here and again with all the attributes listed above they have also ALWAYS been very fair with their loans. In addition to their fairness on the pawn side, they have a very good selection of high quality, low priced, items for purchase. I would recommend Tom's for all your pawn needs as well as stopping in to check out some of the fantastic deals you can get on their new merchandise and even some of the slightly used merchandise. I'd bet you can find at least one Christmas, Birthday, anniversary or any other special occasion gift here for less then you'd pay anywhere else. Worth the stop, easy to find. Look for the "BIG Tom's Truck" upfront. Now I get a "Thank you" for my review. Just another HUGE sign that this company cares. Companies that follow their reviews show they want to be sure they are doing the best possible job they can!!!

To the "Thank you" responder: Not necessary BUT 1) your welcome and 2) Thank you for taking the time to read my review. Be sure to check out and like my other reviews on places you may do business or are considering doing business with. You will find I am VERY spot on...

I have gone to pawn stores for years throughout the middle Tennessee area, and Tom's is the best one I've ever done business with. I do not understand some of the reviews about the treatment received; I am not a "hillbilly" and Tom and his wonderful crew are always very nice and helpful. I have never seen a cleaner pawn store, and the inventory is in great shape! Some of the negative feedback may be from people trying to sell junk, and they won't buy it. But I don't want to buy junk, either! So, I am glad Tom's holds a standard for what they are willing to purchase.

I have both bought and sold through the business, and I am always happy with the deals available. I am excited every time I go in because I know there could be treasure to be found at a great price. Part of me hates letting others know how good the store is because more people will go in and get all the goodies. But, they deserve the highest...