Aaron's Rent To Own — Local services in Muskogee

Have had two new washers brought to me both work for a min then won’t clean the clothes or spin them out. I recently got my washer back when it should of been fixed there’s no way they touched it I know it was sent off so I called and asked to get a different brand she was super nice at first saying she could and told me she would call me the next day I had a Denist appointment so I gave her my husbands numbers never called so that next day I called she then proceeded to tell me she could not get me a different brand or I’d have to start over so I called and complained to corporate he said usually they can’t but he would do that for me and told me how when customers get closer to their items being paid off they want brand new! I in no way said I wanted a new washer just one that works! They brought me the same brand back today! My lease agreement isn’t even close to being up! Deliver driver told me she wanted to keep my matching set….. I did not get my dryer from them! Just the washer! So I have called corporate yet again waiting on them to respond! And had to wait a week to get my washer since they have employees who keep quitting! driver was super nice but the lady at the store...

I was excited but I could qualify to get a certain amount of credit per month online without having to talk to anybody first. When I did call Nicole was very friendly about getting me set up with the washer and dryer that I needed and a price that I could afford. I will say there were some misunderstandings about the installation and the parts that came with it etc.. when I empathize with my issue very much. However after I send an email, the manager, Terry I believe his name was, contacted me I was very professional about working out the problem to my satisfaction. I think Nicole me just have been having a bad day like we all do sometimes. Oh and last but not least? I absolutely love love love my washer and dryer? 😍 My home is 10 times happier with clean clothes and blankets 😌🙂Next month iI can't wait to see what I can rent ...

There was no communication with me about my order. It was supposed to arrive today. But that was not a reality. They did not tell me that it would not be delivered today so I have wasted a day waiting for them. My order was their best selling couch and love seat and a king size bed. They didn't even know that there was a bed on the order when I called them. I have bought furniture through Aaron's in the past at their McLoughlin location in Portland Oregon and been very happy with them. I have nothing good to say about the Muskogee branch. I have cancelled my order with them and will not do business with them again. I now have to make a mad dash to find another RTO or financing. regardless it will cost me another night in a motel at the very least. I wish you the best of luck should you choose to do business with this...