Brought in a log splitter for evaluation and to fix Kohler engine under warranty. Was told there is a $25 evaluation fee. A week later when i called to double check if its ready they could not tell anything yet. Next day they call and say it is fixed and want to charge me $125 with providing bunch of excuses as to why its not covered. Thank you for not providing me any information before proceeding with the repair and just charging me more without my authorization. Thats why i am giving 1 star. Work on setting better expectations and treat customers with respect and transparency! I must add here that when i came to pick up my machine, the owner was acting like a total DOUCHE, very rude and unprofessional. Disputing what you charged me without ever mentioning a word about it and reporting your business to BBB. Literally the worst customer...
Read moreFirst off I do not own or work for a landscaping company. I have bought several pieces of equipment here though. I have never had anything but a good experience. The people here are some of the best around by far. They know the equipment and won't sell you something you don't need. I have always been taken care of and treated with respect anytime I've been in there and it is frequent. I would highly recommend Links to anyone that needs any...
Read moreI went in to buy a new Toro zero turn mower. These guys are great. Austin was extremely knowledgeable and helpful. I appreciated the personal attention he gave me. The slight savings you might get at a big box store in no way makes up for the expertise and experience you get with these folks. The product selection far exceeds anything you'll find at a corporate type store. Couldn't be happier with the people at Link's and I love...
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