I visited Boho in downtown Napa this morningâand it will absolutely be my last. After spotting the store the night before and being intrigued by the stylish display, I made a point to return before leaving town, expecting a warm boutique experience.
While the clothing and jewelry offerings are indeed beautiful, the same cannot be said for the staff or the customer service. I spent 17 minutes browsingâclearly interested, clearly presentâand not one of the three employees on duty acknowledged me. No greeting. No offer of assistance. Not even eye contact. I was one of only two customers in the store.
The silence and indifference were deafening. Iâve received more attention walking past a store than I did standing in the middle of this one.
Ultimately, I walked out without making a purchaseâdespite being genuinely interested in several pieces. Why spend money where youâre treated like an inconvenience?
Boho may have style, but it has absolutely no...
   Read moreFirst I fell in love with the clothes, then I fell in love with the staff! As soon as I told Bulah that I was heading a country music festival, she went into full stylist mode. She new just what would work for my body type--busty and curvy, and brought me all the right things. I left with two dresses, cowboy boots, jewelry, and a little top. As a curvy girl, I usually get overlooked in boutiques like this because people assume I can't shop there. They really made me feel special and appreciated that we all deserve something cute to wear! Bulah wasn't the only one who was great. Everyone was in on dolling me up! It was such a fun experience and I'm very happy with what I bought. Sorry I don't have pix of my full outfit but go in and buy stuff! You...
   Read moreThis review is long overdue! I am in love! Indra has definitely found the perfect nitch for napa. I only recently learned hiw knowledgeable she is upcoming fashions, not to mention her incredible sense of style. Her staff is incredible as well! I had a style session with Devin along with my friends and she is amazing at what she does. I walked out feeling so good about myself with bags of beautiful clothing that I would have not picked without her help. Indra, Devin and Jennifer both are all so sweet. This is...
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