Staples — Local services in Naples

Pretty unfortunate experience today. Came in for a chair, found the chair I wanted and walked to the front to ask for assistance. Clerk said he'd call for someone and I waited back there for a pretty longtime until I had to go find someone to ask again.

Found a vendor who is not an employee there who went to help, and he had to go to the front to ask them again to come help me. Still no one came, I see multiple employees in the store and no one is coming to figure out why I've been standing in the same place for 15+ minutes? Just strange all around, unnecessary time waiting in an empty store for a product that I already knew I wanted.

Vendor was a nice fellow who tried to help so...

I tried numerous times to print three documents from my phone and couldn’t seem to get it done. I asked for help and was ridiculed by the guy working in that department. He told me I was in the “self service” department. He actually said “duh” to me. I was so upset and asked for a manager and complained about how I had been treated. She tried to help but couldn’t get the machine to print the docs either. So clearly not me…it was the machine. I will never go back to this store. I went to UPS and they printed the documents and was out of there in two minutes! So disappointed in this Staples and the employee in the...

I have only returned packages and printed documents here. Returning Amazon items and using Happy Returns is easy and convenient. However, printing is a disaster. One of their printers doesn't work, and the other one always prints in poor color quality. They will ask you to email your documents to them for printing, but the documents are printed crooked and on thinner paper. Both times this happened to me, they said there was nothing they could do about it. This normally wouldn't bother me, but for important documents, it looks sloppy. If you need a shipping label or something simple printed, it's fine. Otherwise,...