Kate Spade Outlet — Local services in Nashville-Davidson

The ladies that work at Kate Spade Oprymills mall (Nashville TN) location are super nice ladies. They are all SOOO very helpful and sweet. I'd like to give a super special shout out to Kate (Catherine P.) at this location. A few days ago I left my name and contact info with her to please call me if a certain item that I've been wanting comes in. Yesterday I called to see if by chance it had come in. She said she hadn't seen any. Later that evening she found the item I've been seeking but she couldn't find my phone number. What she did next goes WAY ABOVE AND BEYOND EXCELLENT customer service. After the store closed she scrolled back on the store phone and found my number. I was elated to get the call and super in awe that she went to this length to contact me. She is the absolute BEST and she is a HUGE asset to this company as well as to anyone she comes into contact with. Thank you Kate (Catherine P.) for making me feel special each time I come in! Thank you for going so far above and beyond for me❣️. Sincerely, Debbie King (lady with...

Kate spade is one of my favorite brand , yet the service we received yesterday from MS. Brooks’s as she mention that was her name. We were standing in the line for her assistance and out of no where she came in rage and said do you need to check out? then make it quick, I have people in line. As we went to her desk we had a price confusion and ask her to make sure was it correct and she got mad and started fussing out to me and other people of my community around. Her gesture made sure she was uncomfortable with “our color” and behave very rude when ask to be patience. As we understand she was having a long day, even after she kept behaving in an inappropriate manner and said if we don’t leave will call you security on us. This was the last and first time we were there at this franchise of Kate spade in Nashville Tennessee, as they continue to higher crew members who are “racist”, and will insist my community members not to go here as we are humans irrespective of “color, cast or creed”. Some action must be taken...

My fiance handed me his debit card and said to buy whatever i wanted and he would wait with the kids outside the store. I already own a Kate spade purse and wallet. I walked into the store and was looked at by the employee, but never got a hello, hi, can I help you or anything. As I was looking around, I saw the employees helping other customers, but still nobody said a word to me. Felt like a pretty woman situation. If I can't even get a greeting when walking into a business then apparently my business isn't welcome. So i left and went to coach and had a great experience and i love my new coach...