Tory Burch — Local services in Natick

This store has the worst customer service!!! I went to this location two days in a row I was staying at the hotel near by for a work trip and the first day the salesperson never greeted me all and did was follow me around as if I was going to steal something being African American it was disrespectful and annoying so I went back the second day and a salesperson name Mecca was more than happy to help me! Believe it or not other upscale reatialors carry Tory bags the stores need to remember that! The first salesperson just looked at me like “what does she want”...

I’m looking for a handbag and boots for my wife and it’s an employee there that’s literally walking around me on the phone and didn’t ask me one time did I need help. So rude and unprofessional. I will never go to that store again. She’s on the phone walking around me like I...

My mother and I went to the store this afternoon and we had such a wonderful time together with the two people that helped us! Teresa and Santiago were the two people that assisted us with our shopping purchases. Thank you so much for the...