Choquiero Cacao Cafe — Local services in Nevada City

I hate to do this, but I want to share my bad experience at Cacao Cafe. My wife and I bought some dark chocolates and two drinks...a cool mint and a cho mocha. My bill was around $40, including a tip. The drinks were $8+. My wife got her cool mint in about 10 minutes and enjoyed it. My cho mocha came out but was given to a customer who came in after me. The cashier had walked by me and apologized because of some "mix up." She said my drink was coming up. About 7 minutes later, the cashier walked by me again, carrying two drinks that were exactly what I ordered, and gave them to customers who had come in much later than we did. She said nothing to me. I don't understand how a "mix up" would result in giving the drink I ordered to three other people before me. Were they her friends?!? The cashier eventually brought me my drink, which was probably 20 minutes after my wife got hers. The cashier said "Sorry, we just ran out of whipped cream." That was it! I wouldn't have minded no whipped cream, but the mocha was so bitter, it needed the whipped cream. That was one of the worst mochas I've ever had. I sipped about one-fourth of it and then threw it away. That was a waste of money, including the tip for the terrible service. I would have expected a refund for them screwing up the order, or at least a coupon for a future visit. But based on this visit, it will be my last. Side note: A few minutes later, I walked down to Communal Coffee and got myself a nice mocha, and I only had to wait...

We had an odd experience. We ordered our drinks, and the barista said they’d bring it out to us so we sat right on the porch in front of the door. The barista came to the porch and looked right past us! I waved and said we are here but he walked away. So we thought maybe it was the customer before us he’s looking for. A lady even pointed us out to him but he still walked away saying he didn’t see us. So we waited for a long while. At least 20-25 minutes, probably more. Then, I finally went to the counter and asked for our drinks and he said he couldn’t find us!!?? When I walked in to ask him, he had no idea why I was approaching him until I asked about our drinks. He’s been looking straight at me through the door window for the last 20 minutes, and he couldn’t find us?? A lady even pointed at us and he couldn’t see us?? He was literally standing arms length from us and he couldn’t see us? They didn’t apologize. Our drinks were so cold by then. We didn’t even finish our drinks. Mind you, we sat at a table that was not cleaned. Used cups and plates from previous customers were still on the table. Mind you, we were the only customer for the first ten minutes. It wasn’t busy it was an hour before closing. We were the only sit-in customers. I was so disappointed, I just left. We paid $18 for two drinks including tip. It was disappointing, disheartening, and a...

This is one of my favorite shops in downtown Nevada City. They have a ton of chocolate and cacao items sold here. Lots of chocolate that is vegan or nondairy. They have chocolate and cacao bars from a lot of local makers as well as ones from all over the country. They also have 4 different flavors of cacao bars that they make themselves. Some of my favorite brands sold here are Fine and Raw, CRU, Ora Cacao and of course the Choquiero chocolate. Lots of the chocolate is organic too. They also have some tea for sale such as Classy Hippie Tea from Sacramento which is amazing tea. They also have some delicious vegan desserts in the case. They also have a wide selection of hot and cold drinks. I like the hot cacao drinks the best. They also hold cacao ceremonies here too and they are really special! Not sure if they are currently happening due to Covid. They have a couple tables on the front porch and more behind the business in a...