The Horror Family LLC — Local services in New Bedford

I pre-ordered about 10 Ghost Face masks back in February 2025. They were said to be released and delivered in June 2025. Well June came and heard nothing. July came and almost ended so I reached out. They assured me they would be released in July. Well July ended and August came. I reached out again and was filled with more lies just to keep me going. Last thing I wanted was a refund. I was sent an email assuring me "1 million percent" they would be in this month. Well I waited 8 months and have been filled full of bull crap. I decided since they offered to refund me to my cash app that I would just take it. I sent them my cash app and guess what? Oh ok well if we don't receive your order by September the first week then we can refund you. September? You said a million percent you would have the masks in August? Lie after lie and now I was told oh give me til the end of the week to sell your orders and I will cash app you. I want my money now. Your store should be called the Horrible Family. You suck! You can very easily resale them masks so to lie and also just keep my money well I'd recommend nobody buy from this crappy store. They obviously could care less about customer satisfaction. Hope your store goes out...

Are you into the horror movie scene? Nothing better than someone who owns, runs, and knows about everything in the shop. Looking for Gremlins, It, Trick or Treat, Nosferatu, Krampus, Killer Klowns, or maybe Art the Clown? Yep...all under one roof. The owner will gladly talk with you, tell you stories about everything in there. And what better to pair with horror than villains from the DC and Marvel universes? He'll be opening up a new "Villain Verse" room really soon!

This is one guy that knows horror movies and is just happy that you stop by. Keep eyes open for his Instagram Lives at the end of each month as he has some really cool stuff he saves just for those, where you can buy items or even bid on auction items!

A fantastic place for a particular genre and well worth the time to visit. You won't be disappointed!

Handicap accessible, but the one issue there (and it is not the owner's fault) is the parking as you have to find a place to park on the surrounding streets. Go after 5pm on weekdays or on weekends and you won't have an issue, but if you do go during the week, be prepared to...

Absolutely love this shop. My wife and I have been a few times and we always find some awesome new horror collectibles. Whether it’s a Trick r Treat candle or a Gremlins Funko Pop, there’s a wide range of cool stuff. Our latest visit had us taking photos with Nosferatu and Krampus.

The owner is super chill and has a story about everything in the store. It’s awesome to see such passion from someone and...