Mattress Warehouse of New Bern — Local services in New Bern

I went in on Labor Day with my husband, looking for a bed that we both agreed on and that fit within our budget. Isaac greeted us as soon as we walked in, and immediately had us try out the bed match technology they have(kinda like the machines dr. Scholls has at Wal mart to tell you what kind of in soles you nee, it's super cool!). He then guided us around and has us try out a few beds that we both matched with per the technology. He never left our side and was super knowledgeable and attentive. We also ended up getting pillows and a cover (the warranty requires a cover) and he then helped walk us through financing, which we weren't even going to do, but it was so simple and affordable (zero interest?!) that we decided to go for it and go ahead and add nice pillows. I'm super happy with the whole experience. My mattress will be delivered today(free delivery) so I can't speak as to how I like it yet, but no worries bc they also have a 100 day guarantee, where if you end up hating the mattress you bought, you can get another one and add the price of the first one as a credit towards any other mattress in the store. You can't go wrong with this place, especially if you luck up and have the pleasure of...

The store is new and clean. Covid has created an extra level of sanitation and this store has met the mark for cleanliness. Employees were good about wearing masks and limiting contact. Barriers were used to try different mattresses.

We worked with Kory on trying to make a choice on purchasing a mattress.

To make a long store short, we have spent a ton of money on other brands in the past that have not lived up to the hype that their advertising suggests.

Kory walked us through the details of several mattresses that were within our price range and we left the store.

We came back a few days later and made a decision to purchase. Kory was helpful, and there was no pressure to purchase. He brought the "knowledge" to our browsing.

The purchase was simple. The experience was good.

We hope to have a long lasting mattress that gives us no problems. The exchange possibilities and...

My husband and I waited way too long to purchase a new mattress. As seniors with age-related health issues, selecting the right mattress to match our needs was critical. We were overwhelmed reading mattress reviews online while attempting to research our needs on our own. Issac provided just the right assistance in our search. He was extremely knowledgeable and patiently answered every one of our questions during the two visits we made to the store. The delivery process was exceptional (and nothing like the agony of awaiting delivery from our local Big Box Hardware Store.) We received email and text updates before delivery. Daniel and his assistant arrived right on time and quickly set up our new mattress and frame, cleaning up everything and making sure we knew how to operate the adjustable bed frame before they left. I will definitely return to Mattress Warehouse for my next...