Target — Local services in New Bern

Literally the most garbage staff ever in Customer Service. I ordered a game off the internet for pickup and when I arrive the woman tells me that my order was cancelled and that they were out of stock for that game and I informed her that there were 4 games listed in stock for this location. She tells me I'm wrong. I walk to the back of the store and sure enough there are 4 games back there in stock. I repurchase the game back there. I get home and see that I was charged twice for the game from that store. I call and a man that works in Customer service tells me to bring in my receipt and they will fully refund me. I got in there the next day and the SAME woman that lied to me before is standing there so I confront her and she pulls up my name and tells me my order is in her system for pickup (the same order she said was cancelled on the first day I was there). When I went to cancel it online it said that the game had already been picked up. She cancelled it there in front of me and I asked her if the money would be going back into my account because she tried to say that my account was never charged. I even showed her the first day I was there that my account had been charged for the game. Just before this I watched another customer service rep argue with an old woman over the price of a bike (there was a sign in the back that had the bike listed for a lower price) the staff told someone to remove the sign because it was wrong and still refused to give the old woman the bike accusing her of lying. The managers are useless. Hire a reliable crew...

Went to the Target in New Bern, NC. this morning to pickup up an order I placed on line last night. I get to the pickup parking spot and the sign says "check in on the App". I don't have the App, don't want the App, and didn't place my order on the App. I called the store to tell them the parking spot number I'm parked in, only to be told I either have to check in on the App, or come into the store to pick up my order. I see an employee come out to give someone else their order, and ask him if he can bring out my order. He tells me the same thing, "use the App or come into the store". I go into the store, show the same guy my ID, he looks up my order and proceeds to go get it. Please explain to me why he couldn't have done the same thing at my car? Then I'm told I need to pull up in front of the store because my item is on a "flat" and flats aren't allowed in the parking lot. My husband and I both have difficulties walking. That was the purpose for me ordering online. SO WE WOULDN'T HAVE TO GO INTO THE STORE. The online order site didn't advise me of any App requirements. Target penalizes you if you don't use their App. Walmart, Foodlion, Harris Teeter do not have the any App requirements. Needless to say this is my last time ordering from Target. I likely won't shop there for a while. They really upset me this...

So let me get this straight, I’m walking through Target with a full cart — home goods, clothes, alcohol, huge packs of toilet paper and paper towels, groceries — and not one single manned register is open? Just rows of self-checkouts, and not even the ones with space. No, I’m stuck at a glorified vanity trying to scan, bag, and stack everything like I’m running my own pop-up shop. Meanwhile, I look around and see employees standing around chatting, like it’s social hour. I just got off work myself, so why exactly am I clocking into a shift now to ring myself up, bag my own stuff, and sweat my butt off doing labor I’m not getting paid for? And let’s not forget, I can’t scan alcohol at self-checkout. So now I need someone to come over anyway. What exactly is the logic here? If you’re going to make me work for free, at least give me an employee discount and a break room. Target, you used to be the go-to. Now it just feels like you’re shifting the entire burden of your labor shortage onto customers. Do better. I’m on strike, and no longer working for free, after already working all day. not until I start getting an...