STAY AWAY FROM THIS PLACE. I am moving to New Canaan from a resort community and had a carton full of beautiful summer clothes, hats and handbags. Gently or never worn (NEW). I thought this thrift shop represented a good cause so I called to inquire about donating. My drive is 3-1/2 hrs to New Canaan. I made an appointment for 10:30AM. Traffic was light - I arrived at 9:30. Called the woman in charge (Eastern European woman mentioned in other reviews). I apologized for being early but could I drop off the carton + hats and bags. She asked me for my name - I gave it. Her reply: "You're not supposed to be here until 10:30!" All mad. I agreed but said traffic was light - could I drop off the merchandise. This Eastern European woman told me to call her when I got to the shop. I did. She did not pick up the phone. I called FOUR TIMES from my car. She did not pick up the phone. She was there and would not pick up the phone. I called my dear New Canaan friend and told her what was happening. This is the reply from my New Canaan friend: "Don't even give them a BLOUSE. That woman is a nasty piece of work. The clothes are overpriced and she is very rude. Take everything to Person-to-Person in Darien." I took everything to Darien and they were THRILLED. My stuff was FABULOUS. Don't believe positive reviews about this place - they are obviously PLANTED. This thrift shop is a disaster. That Eastern European woman - whoever she is - is in...
   Read moreConcerns Regarding Pricing Practices!!
As a longstanding member of our community, I am writing to express my disappointment with New Canaan Thrift Shop. Having donated to support its mission for years, it was disheartening to discover that some items I contributed were marked at exorbitant prices, far beyond what seemed reasonable for a thrift store.
Upon raising this concern, I encountered resistance from the manager, a woman of German or Austrian descent. Despite my intention to address the issue respectfully, her response was confrontational and dismissive. Additionally, I learned that items I donated months ago remain unsold, despite being priced over $175, well above market value.
I believe in the importance of transparency and fairness in community initiatives like New CanaanThrift Shop.
My hope is that by addressing these concerns, we can ensure it remains a supportive resource for those in...
   Read moreI recently had the pleasure of visiting the New Canaan Thrift Shop, and I must say it’s a true community treasure. From the moment I stepped inside, I was greeted with warmth and enthusiasm by the friendly staff. If you’re in the New Canaan area, don’t miss out on this gem of a thrift shop. Whether you’re a seasoned thrifter or a first-timer, the staff’s warmth and the shop’s charm will make your visit memorable. Kudos to Eureka, Cindy, and Catherine for creating such a welcoming...
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