ALDI — Local services in New Iberia

It is a smaller Aldi compared to bigger cities. I used to live in Florida for a few years. Besides their main supermarket brand PUBLIX . There are Aldi store all over in Florida. That is where I first heard and shopped at an Aldi and learn it was a German brand store. My first time shopping at an Aldi. I thought the concept coin for shopping cart and no bag was good idea. As it keep the parking lot clear of shopping cart and help the environment of less plastic. Yeah some entitled people complain about not having bags not sure why. But you can buy the bag and it reusable and it good for the environment. Honestly, my first time before i knew what an Aldi was. everything in the store brand wise was foreign to me. I wasn't familiar with them after trying them they are just as good or better. I also like that it clean and not crowded. It does remind be of going to a Trader Joe. I remembered when Aidi first open here in New Iberia. People wasn't familiar, heard of the brand, or didn't understood the concept. They were use to going store like Walmart ,Super 1 food, and our local brand supermarket brand Rouses. But i think people by now got the idea. I come here a pretty often. My only complaint, just wish the store was bigger and they would offer more international products like they do in other Aldi ...

By far one of the most disappointing displays of customer service anywhere. the employees are slow to the registers and walking to the registers as if they are not on the clock. Consistently the employees by their actions and attitude consider customers a nuisance rather than the sole reason they are making a living. this is show through the multiple times I've gone to the register and telling me only the total and making little to no eye contact. This isn't just with adults either. I remember one time some young kids were paying with their own money and excited to do it. in the meantime, the employee showed that they couldn't care less. however, replace that with someone they know and then all of a sudden they magically develop social skills and friendliness that was nonexistent earlier. even the person who is seemingly the manager seems like he couldn't care less about his job. This lack of customer service...

I'm a Door Dash driver who picks up from the New Iberia, La location fairly regularly. Today, the cashier was very rude, pressuring me to "hurry up" and get through my unavoidable dasher prompts before I paid. I was told to "do that before you get to the register", (which isn't possible, because we have to do Our job a certain way, too). She told me she "could get fired", if she doesn't check out my order fast enough. Then she told me the basket she put all of my groceries into, was hers, and I couldn't take it. She started filling the basket with items from the customer behind me, before I could get everything out, to bag it. Also, several items in the store were recalled. Not safe to eat. I've decided I won't be spending my money at this store. Customer Service...