Is there any rating lower than one star? My sister is in NYC on vacation and I booked with this hair salon to do highlights. I was told by Rita and Angelo that should be done in a two days process and will be costly so her hair is not damaged . They made sign a waiver form that they are not responsible to what will happen to her hair. After going on two different days of several hours Raj and paying $1000 yes you saw it right one thousand dollars, my sister’s hair is orange. Clearly Rita is not competent or a colorist for that matter and prefers to be paid handsomely for a very poor quality job. I should have known this when they made me sign the waiver. My sister kept on saying she likes it and when I asked her, she said I just wanted to get out from under her hands so she doesn’t damage my hair further. My sisters vacation is totally ruined. Angelo should know this and prevent such experiences as he clearly knows Rita is not a colorist.
Follow up on the reply from Angelo’s hair salon. The reply is completely deceiving and untrue. We were never told that the process will require multiple times rather was completed in two times which could have been done in one time like every other hair salon, but I believe the aim was to charge double. So very disappointing that they don’t even apologize for big disappointing business practice. I had to show to my sister that the color was right so I don’t make her feel even worse. The sad thing is you want to provide evidence that we were happy , then if that was true why did I wrote the bad review for you? Simply because this is how I feel about your service and this review is not visible to my sister. She doesn’t know about it. In the first and second bleaching process Rita got bleached big chunks of the hair not covering every section and that’s why her hair color came out with three different colors. Rita herself said that. The reason why I didn’t make a fuss about the service is to save my sister the pain. Rita had no patience to bleach the hair properly and preferred to finish sooner than later or may be she has tired body and cannot work on a long process anymore. You guys are very disappointing. I am very sorry for myself to have come to...
Read moreI was given a complimentary cut, style and manicure by the promotion company who reps this salon due to my press affiliations. Having been in the media for a few years I know this can go one of two ways usually. Either you get the "this is a freebie so we're not going to invest anything in you" or "your with the press we will treat you very well for a great review". Honestly, I don't think I got either at this salon. I feel like I was treated like one of their regular patrons and that's a good thing. The salon is immaculate. The desk staff was alert and checked me in upon arrival. Within couple of minutes I was asked if I'd like a beverage. I was early and the manicurist was free so I got my nails done first. Marianna was very good. My nails came out beautiful and I got the best hand massage ever. Shampooing was next. To me it is one of those things I find such a luxury-have someone else wash my hair. The operator thorough. The salon uses all Redken products which seemed to do a nice job on my freshly permed & color treated hair. Then it was on to Ivan's chair. I admit I really didn't need much cutting but he trimmed it up and then between himself and a stylist in training they did a nice blowout that left me with a bit of a Diane Keaton look. I was asked again during my manicure about a beverage so I opted for coffee. It was delicious and the dishes were very fit the decor of the salon. It was a very positive experience. I'm only giving it a "very good" rating as I didn't have a lot done. I think I'd need to go back for a perm or color to give a full critique. I may save up my money to do that. Oh as for location? A great place to go after work if you are a commute. It is literally right around the corner from Grand...
Read moreWhere do I even begin to express how much this place has not only changed my life but also has given me my life back? I came to Angelo and Carlos because I suffer from scalp psoriasis and after moving to Jersey City, lost about 70% of my hair. To make matters worse, I'm also a hair stylist myself. I was not only devastated but in constant pain and extremely depressed.
From the moment I contacted the salon I immediately felt hopeful. I had a video call with Carlos to discuss different options that were available to me and we set up an appointment for me to come in. The day of my appointment I was greeted by their friendly front desk staff and had some great coffee while I waited. I was then brought to a private consultation room so I wouldn't have to take off my hat in front of everyone. I met with Angelo, the owner, and was very happy with the amount of time he spent talking to me and helping me with my decision to opt for a full wig instead of a topper. Upon leaving, I was told that I would be called once the wig was ready. The day I got the call to come in, I was beyond excited! I came in and tried it on and could not believe how I instantly, after a long and painful year, felt like myself again. The wig was much longer than I had been wearing my own hair the past few years so I opted to have him cut it shorter. After the cut he said before he takes any more off, wear it for a week and see if I still feel the same. I came back a week later and did have him take a bit more off but am thankful of the recommendation he made.
I cannot say enough good things about Angelo and his team. They really did give me my life and livelihood back and if I was able to give more than 5 stars I...
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