Apna is a supermarket with rather fair and efficient Customer Service and pricing. When Pandemics hit NYC in early 2020, almost all supermarkets had some sorts of logistics troubles which caused inventory and merchandise shortage and, then, price increase. Probably a few exception supermarkets in Queens is Apna which seems to be owned and managed by South Asians.
The supermarkets mainly for sale of farm products [vegetable and fruit], mixed nuts, rice, flour, grain, dairy, south Asian bakeries, cooking ingredients, tea, and cooking equipment- did have human casualty or employees who were infected by Covid-19 virus, the supermarket closed a few days, set up plastics partitions in cashiers sections for Covid-19 risk management, changed inventory and delivery system, and it reopened to serve large number of customers in Jackson Heights and other Queens residents.
To my surprise is that the supermarket did not raise any price on most food and non-food items from the beginning of the pandemics. Then, it seems that it also tries to source and sell any vegetable and fruit items, which are over production and supply, at even lower price in their stores. In recent days, Apana was selling blue berries at $ 1 for 4 6-oz containers and large naval orange at $ 2 for 5 oranges. and $ 3.99 for 4 pounds of chickpeas.
I remember that in Mid May or June 2020, I did stand in line for a few supermarkets, including Key Food, Food Universe, and compare them to the price of Apana for low-fat Yogurt, eggs, and I was surprised that Apna was selling the same item- brand name and quantity- for about 30% to 40% lower in price.
Apana does earn my respect for its customer-service consciousness and logistics efficient, and their fair pricing policy during...
Read moreThe store is run in a very unprofessional manner and is disorganized; the isles being so narrow leading to you either constantly bumping into people or moving out of the way, items stacked in random places and hand written labels not matching the advertised items made for a very stressful shopping experience. You can try asking one of the employees for help but they are probably either too busy, cannot speak the same language as you, or are unaware of what something standard like romaine lettuce is. I called before traveling here to make sure they had an item in stock I was looking for and was told it was available only to arrive and see it must have been out of stock for several days. From what I saw there are either only a few or no shopping carts available so you will be lugging around heavy baskets if you are doing your grocery shopping. The cashiers are extremely slow, and when it's finally your turn you will likely either be skipped by someone else or be interrupted by someone coming to do a price check on an item with the cashier. They will not bag your groceries, and hurry up when you bag your own because they will put the next person's groceries right on top of yours. All of the negatives of this store may sound disheartening, but instead of being phased I'd suggest considering all of the alternative stores in the area - I recommend going to one of those instead as they probably have what you are looking for there and at about the same price, without all the headaches of...
Read morethis is a 3-star place, but i add 1-star for being 24/7 and 1-star for always stocking 15mo good tetley loose affordably (patel dropped this line). i echo most complaints here that employees are too busy and poor english to be much help, worse half the inventory isn't priced or shelf prices are not current and there is no customer self scan price kiosk, so you have to price check at a cashier which is impractical when they get busy. this really hurts their business because i would buy 50% more each visit if i knew what things would cost at checkout so i could actually comparison shop while walking the aisles. they don't sell Jyoti or other canned sides, only 9oz side packs from mtr, ashoka and haldirams (some are vegan). they do have an wide selection of low price asian rice varieties and bag sizes. i visit this bike friendly place every 4 months - sadly since their major renovation a few years ago, not much has...
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