Montefiore Medical Group at Via Verde — Local services in New York

If you need an appointment in a timely manner, Montefiore is not the place for you. I waited three months for an appointment that i absolutely needed, no courtesy reminder calls, not even the automated messaging system, which was requested, and the next appt is another three months away. I used to work for a hospital in the city, and frankly, they are making things highly inconvenient to the patients and convenient for the staff. It takes two mins max to make a reminder courtesy call in the morning or the day before. Their motto is to blame the patient; it is their responsibility. It is disgusting behavior of a hospital supposed to provide "exceptional services" to patients. Nevertheless, at least in NYP, they...

Horrible service, a lady named Sonya who is supposed to book appointments will just put you on hold and leave you there. She put me on hold .. I was left for 45 mins, I hung up and called back and she said if I wouldn’t have hung up after 45 mins she could have helped me.

It’s been months since I been able to make an appointment because Dr Qbeer or whatever his name is took a vacation right after putting me on pretty serious medication. No check up’s no call backs.

THIS HOSPITAL/ EMPLOYEES ARE WORSE THAN ANY OTHER IVE BEEN TO.. that says a lot. DO NOT RECOMMEND.. I’m going to a...

I've always have had respect for Montefiore medical center until Via Verde. It appeared like the Nurse Practitioner Stephanie Chambers really cared until after my last exam. Nothing was explain to me about the concerns I had about my diagnosis of the findings of my exam. NP Chambers referred me to the therapist on-site due to past trauma along with PTSD. I forgotten her name... the only one there. She was supposed to find a suitable therapist near me because of my PTSD but nothing happened. I was treated like I was contagious. Done! Maybe I'm just not a good fit...