CorePower Yoga - Rockefeller Center — Local services in New York

Extremely disappointed with how this studio handles late arrivals and the inconsistent enforcement of their policies. I arrived just 4 minutes late due to unavoidable train delays and was denied entry by Beatrice-Anne S, even though this was never an issue before. She told me they call members 2 minutes before class if they’re not there, yet I never received any call. Somehow, my spot was already given away within 2 minutes by her, how is that even possible? Either they oversold the class or they lied about their policy.

While waiting for my friend who was already in the class, I saw that other people were still allowed to enter to another class after the class has already started for 5mim. When I mentioned that I had come with a friend who was inside, Beatrice-Anne S still denied my entry without any reasonable explanation. The inconsistency and lack of fairness are unacceptable.

Instead of prioritizing loyal members, they seem more focused on squeezing in as many people as possible. If you’re looking for a studio with fairness, flexibility, and consistent policies, this is NOT the place. Highly...

I’m wrapping up my online RYT 200 training with CPY and have had the privilege to now visit a few different studios in NYC so I can experience CPY in person and although I enjoyed the class and folks were seemingly friendly- I was rubbed wrong by my initial entry. Greeting guest with “hi there! oh you two must be together because I see you both haven’t paid” or “I’m not sure if you have a mat at home but if you do..”- although seemingly unintentional - these are micro aggressions that show lack of cultural competency of CPY staff towards diverse customers such as myself. There’s no reason to address either publicly upon entry because payment can be made upon entry as per booking policy. This studio out of all the 3 I’ve visited so far was the one where I experienced this so it really balls down to staff. I enjoy the CPY experience as I said I’m a trainee and I hope we can create teachable moments around...

I love this brand in general but the overbooking situation here is insane. We pay so much for these classes, I at least want to be able to move without hitting a wall or someone else. My most recent class was so overbooked that the teacher did not even have a spot to demo. We couldn't hear him or see him, and everybody was basically falling into each other and hitting the walls. There are marks on the ground where the mats go. That is the capacity of the class. If I have to move over and be literally on top of the wall to make room for two or three extra people so that Core Power can make more money and I can have a terrible experience I'm just not coming anymore. We pay so much money for these classes and...