CorePower Yoga - The Village — Local services in New York

Rather than leave a review from one person I'll go ahead and copy and paste responses I agree from their other location which has the same culture.

Whether it is the 8th street location or the Broadway location I agree with these quotes from other users.

The issue is the corporate culture. I am spreading the word online and redoubling efforts to encourage others to avoid this company. They need to fix their customer service.

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Quotes from other Yelp users which I agree with:

(1) There is no front desk and you are left locked out or waiting for service:

"...this morning I got to class too early and there is no front desk despite this place being more expensive than full service gyms who offer better Yoga and mixed classes... I tried getting a refund but am hearing no response from the studio."

(2) They aren't trained with how to do check-ins so you are often met with skeptical eyes while trying to show them you've paid and are there daily; they simply don't know their own systems.

"I also was not fond of the the receptionist/ front desk (not sure if she was an instructor) woman that assisted me. She was extremely rude and gave me an attitude. She couldn't locate my account to check me in and in turn tried to accuse me of using various accounts to secure the "free week" trials."

(3) The management or staff gossip to one another and are so rude, it's shocking.

when I got there the employee checking me in told me it had ended. I was like okay that's fine and kindly left and then I heard the employees laughing at me, mocking me. (They had no idea I was listening lol). How elitist, and rude. They have no idea who I am. I hope this company learns how to hire more empathetic and kinder people. Considering how rude they are they are not at all qualified to be instructing yoga which is a practice focusing on positivity and patience. I don't know exactly what the employees names were but I want to assume one of them was Erik B. because she was going to teach the class I was signed up for.

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I would add that the employees are overall disgruntled and their are a ton of them rotating in and out so there is no perceived need to fix their toxic culture because they keep firing and firing staff along with letting customers be harassed rather than adopting a "the customer is right" mindset.

This place is also nothing special and overpriced when you look elsewhere. People need to read the neutral to bad reviews in favor of the paid for placements. Over time the rating has adjusted. Please do not support this business. When you try competitors you will realize this company simply has a...

I’ve been doing Yoga Sculpt for the past year and a half now. I’ve been to every location here in the city. When I heard that they were opening a location in the village I was so excited! Less than a 10 minute walk away from my apartment. I went to a class at 1pm today at the village location and let’s just say I was not a fan. The class was way over filled. I signed up hours before but people in front of me were not signed up and they just let them in the class. I could not fully do my work out because I was forced to be right on top of the wall. I had no space what so ever. I love this company and all they stand for but the Village has to understand they can only have a certain number of people in the class and not go over...

I just had an instructor tell me I should practice “in the back of the class” if I can’t do all the recommended moves because it’s distracting for others. I’ve went to Core Power for 7 years, taken over 600 classes, and never once been made to feel like I don’t belong or I’m less valid until today. I have 4 herniated cervical discs and a torn shoulder labrum, apologies I can’t do all the moves a fully...