Cutler Soho — Local services in New York

Was a recent hair correction model there (april 25, 2024) for Julio. I went in with a reddish (produced by two home bleaching and some pink color deposit shampoo) with bands of color from DIY’ing my hair at home. I didn’t mind the bands or brassy orange, but was curious to take Julio up on his offer to address my roots.

Julio and his guiding instructor took one look at my hair and were a bit horrified 😆🤦‍♀️ and came up with a plan to address my bands and color correction. I spent a generous 4.5 hours in the chair as they sought to correct the bands by lifting my color in places and then adding low lights and accepting my challenging request to add green in as well on my orange color.

I felt a high level of care there. Julio was a calming, relaxing accepting presence in contrast to his instructor who was firm with me re: what not to do in the future if I DIY. It was a nice team effort, and it was kind of them to call in a 3rd hair stylist to consult. They are true scientists attempting to help clueless, reckless hair colorers like myself.

Vibe: I appreciate their allowing me to get work done on my computer. The place was buzzy and busy - certainly a beloved spot in NYC. Initial receptionist at 8:45a was awfully icy and confused as to why I was there, but I’d like to think she was in training and her demeanor will warm and improve over time. I’d certainly go back, as that was a minor issue. Also they offer a coat check, which was nice.

Bring cash tip ($5) for the coat check and your stylist (or Venmo them!) And tip generously. You may be a model for them, but they are putting a lot of work in with little pay as...

I saw the hair stylist Anthony Hernandez. He was very dismissive, snarky and rude. At the beginning, I told him I wanted a low maintence hair cut without a lot of layers that I could air dry because as a Mom, I didn’t have a lot of extra time to blow dry or curl my hair. He mentioned me saying this multiple times throughout the appointment with an attitude of disdain. He brought it again out of nowhere mocking, “That’s like saying you want to look like a Supermodel but don’t want to wear makeup.” I have had many “lived in” hair cuts before where this is not an insane ask. I really wanted curtain bangs and was showing him multiple photos of what I wanted, he barely looked at them and was just overall dismissive in his responses. I ended crying half way through because he was clearly so agitated and I was so uncomfortable in his chair feeling like I was inconveniencing him when I explained what I wanted. I told him, “I feel like you’re really agitated with me and it’s making me uncomfortable. He didn’t say much in response. Someone acting annoyed with you while they have scissors in their hand cutting your hair is NOT a fun experience. I spent the second half of the haircut wiping away tears because I felt so dismissed and upset that what was supposed to be a fun afternoon was spent with a hairstylist that couldn’t be bothered. I still tipped him 20% because I’m classy but I was not pleased tipping that amount for such a bad experience. In the end, very subpar haircut and I was super disappointed with how it turned out. Do...

One of the most horrible experiences of my life. First : a very Stressful place, so noisy you don’t even hear the music . Stressed personel, didn’t listen to me, destroyed my hair, used bleach 20 % ( on fragile hair!!) . Had to tone the hair 3 times because the white stripes of hair didn’t absorb any color , and this was suppose to be a colorist . The first thing I said was “ I don’t want white or yellow /orange brassy highlights just some beige baby highlights. I got exactly what I didn’t wanted . Brassy orange hair with destroyed ends because of the strong bleach procent. An inexperienced trainee did one of my tonings and she just painted the color without massaging. My hairstylist was so stressed I noticed she didn’t even try to to listen to me she was also very harsh and semirude in her working style and persona. Naturally I was Very upset and hurried home with my orange brassy hair. Total nightmare. I would gladly pay 500. $ for the hair I want but this 500 $ to totally ruin my hair I had been trying to heal...