DTX Cellular Evolution — Local services in New York

I was originally content with my experiences here. However, traveling from Queens to midtown Manhattan on a weekend with the trains running every 20 mins and several delays greatly affected my arrival time to my appt. I tried several times to contact someone to inform them of this but wasn't able to reach anyone by phone so I emailed. When I arrived they said I could do a 15 min session 🤦🏻‍♀️ or reschedule for a whole new appt but I would be charged full price for the day of i rescheduled. I kept trying to explain that it wasn't in my control as the subways were running wonky that wknd. So after several minutes of chatting about it they opted to charge me for a "discounted" session (which was minimal at best) that I did not have. Leaving there pretty upset as I spent my entire Saturday afternoon commuting back and forth there, the woman who was supposed to be doing my session was on the phone with the owner, talking junk about me and rudely laughing in my face when I was leaving.

I always thought the owner was super sweet as she came highly recommend but the experience I had was so upsetting. I felt robbed and disrespected. I do completely understand that this is a business and they have their policy (which I don't completely agree with especially considering the circumstances were completely out of my control). But I didn't feel that they really tried to help rectify the situation appropriately.

I would've been a long time customer with tons of referrals had I been treated right and not been robbed or...

Words can't express the amazing sense of calming, refreshing and overall greatness you feel during and after any session at DTX. I came here 4 years ago as a reference from a friend and I am so glad I discovered this gem in NYC. I have done just about every session that is offered and recently I have fallen in love with the Infrared Sauna treatments. Lets face it NYC is insane, exhausting and puts alot on our minds and body. I love coming to DTX to have a session where I can mentally unplug and truly detoxify my body in one of the beautiful and clean personal saunas. You get a beautiful room, with candles, water, outlets to charge your phone, a shower/towels ( w amazing body wash) plus a full hour to yourself to decompress and press the refresh button! DO IT !!! BOOK AN APPT NOW!!!! Especially now with the weather change in the air, you will feel like a better person inside and out after this! Also, I can't say enough about the amazing and lovely staff. A rare find in nyc when you walk in and they address you by name because they are expecting you, and unlike other places that have some sassy receptionist. BOOK YOUR...

Cindy Suarez and DTX have saved my life. Literally. After 20 years of pain, suffering and surgeries, I was finally diagnosed with Chronic Lyme Disease and 2 other Tick infections. Every session with Cindy is not just a cleaning and detoxification of my colon, but a complete energy healing. A regular routine of colonics and infrared sauna sessions has given me back my energy, my memory, complete recovery and a 25 pound weight loss that I have maintained for over a year. DTX is my favorite place in NYC. If you are in need of healing, look no further, Cindy is...