Duane Reade — Local services in New York

I want to tell you why I'm withdrawing all my prescriptions. There is a young man named Eric who basically lives outside of your store with all his suitcases etc. for the past six months He has harassed Kenny who has been on the opposite corner for over 20 years. A real gentleman. Eric told him that he it was territory now. Yesterday Eric went from behind Kenny, hit him on the back of the head and proceeded to throw hot coffee in Kenny's face and shirt. Kenny went in and the police were called. Yet the young man came back that night. Again the police were called. Yesterday he threatened me, saying he knew it was me and he'd get me. Today at the end of the end he was back with all of his belongs. he started following me around with his video camera for two blocks (obviously he has money) smiling like someone demented, saying he was going to post on You Tube crack-head me and my crackhead dog. I just smiled and came home. I am never going into your store if he is there because frankly I'm scared. Going to transfer my prescriptions across the street. I'm not the only older person who is...

This is a two part rating, the cashier staff is always helpful and nice here. (i would give them 4 starts)

today I had to pick up my some Antibiotic's, and instead of there pharmacy staff being polite and helpful. I found them to be Rude and uncooperative, instead of calling and telling me that my insurance provider is not a partner with them. I was told that first told that I had to pay cash for them, when I pressed the matter with the pharmacist he became combative and very disrespectful. if your insurance is not accepted at a certain place, they should call you first, if not when you get there explain the situation to the customer, instead of demanding cash and when asked why and not disrespectful. (i would give...

Worst and most unethical pharmacist(s). My doctor called in an emergency epinephrine rx for an allergic reaction and the Duane Reade pharmacist here said my insurance wouldn't cover it and it would be $800. My doctor had warned me that might be the case and, if so, to instruct Duane Reade to transfer the epinephrine rx to Blink because they could do discounted costs. The pharmacist REFUSED TO TRANSFER THE RX!!!! How unethical is that!? I had to go to urgent care to get the medication because this pharmacy was so unethical they'd rather get their full $800 than allow the patient to transfer an RX. Never,...