Horrible customer service. Today Saturday June 22 at approximately 6:10 pm I went into the shop and the front desk person was speaking to two other people there about a tattoo. So my sister and I sat down and waited patient for 5 mins we were not acknowledged at this point and the person was busy getting a tattoo design prepared for the other customers. And finally I got up to see the body jewelry and the rude individual (Hispanic male salt and pepper low fade hair style) said I am waiting on you ladies and I’m like wait what you haven’t acknowledged us and he was like no no I’m Waiting and I’m like nah I’m good and walked up the stairs to exit. At that point I was not going to spend another moment at a place that doesn’t want my business and doesn’t respect their customers. Never coming back. Improved on people skills and communication skills please....
   Read moreI just want to start off by saying I understand things happen but if you are a professional and you make a mistake you must own up to it! With that being said I went to get my forward helix pierced but it ended terribly!!! There was a mishap ( that was never explained to me what happened exactly) but my ear was bleeding nonstop. The piercer is also in the middle of training someone and tells the apprentice “this is what happens when you are in a bit of a rush”, he then proceeds to attempt to re-pierce my ear without any discussion about it and blames me for “moving” after he clearly stated he was rushing. In the end I will give two stars because the apprentice was very nice but the piercer needs to work on his people skills. At the end of the day you are a professional ; you can be fast and precise without f*cking up and blaming...
   Read moreDo not go to this place for a piercing ever. My sister took my 18 year old daughter here for an industrial piercing before she goes to college and I came along unfortunately not looking at reviews which I wish I did now. The “piercer” (he has an X tattoo on his left arm) has no idea what he is doing. He started stabbing my daughter repeatedly without saying anything to her and she’s crying and asking what happened. I then go into the room and she’s bleeding profusely and you can tell it’s not even pierced correctly. I made him stop what he was doing and he didn’t even apologize or anything. This place is...
   Read more