FRIZO Salon by U-mode — Local services in New York

The most expensive hair trim I’ve ever had in my life- 80$. 1cm was cut off from the length, but I was charged for a full haircut. Living in NYC for 11 years- the top I paid at the fanciest salons is 30$ per trim. I was shocked to learn hair trimming is the same price as a full legit haircut. I do not think it is fair. My huge mistake was blindly relying on previous experience in the city and not asking the master or management. It was an improvised decision while toning my roots, and no one informed me of the pricing.

Also, the reason I came to the salon was to cover grey hair at the roots. The toning that the master suggested to do did not solve the problem at all. I had to cut my grey hair at home manually. My roots were still grey. I spend 200$ + for trimming hair (1cm) and unsuccessful root covering (toning). It was very frustrating.

I put one star just for the master's effort; she was a lovely person. Attentive/Friendly. But Zero for Salon’s communication on pricing. I recommend discussing pricing in all details before starting anything there. 200$ for the not solved problem, and a 1cm trim is nonsense.

I usually stick to a good place for years if I like the service. But I definitely won't come back there. I felt that I was scammed into smth. Pricing felt unfair. The problem I came up with was not solved. But I could've been a loyal client.

Trim pricing should be separate from a...

Kirill is a true professional. I contacted him after receiving a dreadfully bad haircut (not the first on my journey unfortunately), and searching many salons online. Decidedly fed up with hairstylists who don't deliver the desired results I took no chances and scouted Instagram for actual images of styles done by local salons. After finding Umode salon I noticed that all their work is highly professional, but Kirill's work drew me in intuitively. Today I received one of the best haircuts of my life. Kirill took his time to hear me, to discuss my options and to make sure we are on the same page. In the end I absolutely LOVE my haircut, Kirill's got the magic touch no doubt! Umode team activily continues education and clearly strives for highest quality styling and coloring work. Bravo guys, and thank you Kirill, I'll be...

Someone recommended that this would be a great salon to go to for blonde hair, Apparently not! When I first made the appointment, I went to a lady (don’t want to say names) Who I thought she knew what she was doing. She completely destroyed, my balayage and colored my hair completely Blonde, Which I did not want! I wanted to give somebody else a try, and that salon thinking that it would make it better. $1500 later this place Experimented with my hair. Customer service is great. That’s the one thing that you could give them credit for. The prices are made up, gossiping at it’s best and the vibe is trash. Do...