Had a terrible experience at this smoke shop , - the owner offers deals when heâs there , I asked the little teenage boy he has working behind the counter when he isnât there to call the owner to see if he could give me the deal he gave me before . The boy he had behind the counter was afraid to call the owner and didnât have knowledge of customer service and started to tell me he couldnât and he doesnât do that I had to get it at the price they had . If youâre working for someone and they have relationships with their customer you donât act like itâs your store when the owner isnât there!!!!!! The boy with curly hair about in his 20s was extremely rude and ignorant I donât know why the owner had him working there. He also had a girl with him behind the counter and the girl fanned her hand and told me to leave the store because I was asking for a deal and explaining to them to call the manager because he gave me one before they were to immature to hand the situation and escalated it because they wanted to act like the owner ! And argue with me about prices ! Keep those immature disrespectful little kids away from your store if you want to keep good service Iâve shopped from this store for over a year and will never be...
   Read moreI'm from Harlem and I can speak for Friday when the girl is working she's real honest if you tell her what you need she's not gonna try and sell you what dosent sell she genuinely wants you to leave happy the first time I ever stepped in there I didn't make a purchase and she gave me a free pre roll and said you'll be back and I was because thats how you...
   Read moreGREAT STAFF, FRIENDLY AND KNOWLEDGEABLE! This store is the most chill, laidback in the nabe with friendly staff who can point you in the right direction when you might not know what to purchase. Particular shoutout to Rohan, who is always on point and will let me know what the newest products are. Professional, courteous, and friendly. This store and its...
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