Gartner's Hardware — Local services in New York

This review only applies to the piece-of-junk air conditioner Gartner's sold me last summer. It's called Perfect Aire, and it's the worst air conditioner I've had in my 32 years living in New York.

In "dry" mode, the fan runs on low only so you can't get a good cooling on hot, humid days. You're gonna sweat all day and night.

Not only that but every three minutes the unit makes a high-pitched whining sound. It cycles back and forth like this all day and night, whining horribly for three minutes, then running smoothly the next three. It's infuriating. (The instruction booklet tells you this is "normal.")

The unit I bought was actually a bit too big for my apartment, meaning I was supposedly getting more air conditioner than I needed (they were out of the proper size), but it's a joke. On really hot humid days I can't get cool to save my life.

This is a terrible, terrible, air conditioner. Gartner's are usually a reliable bunch of folks, but they sure dropped the ball when they decided to stock this piece of junk and sell it in...

I always find just what i need at Gartner’s, and then some. i needed some plumbing and counter work done in my kitchen and Angel, who works at the store, gave me a great price and did the most amazing job. He replaced a countertop, and because nothing is custom in my apt, cut out the sink and faucet holes on site, re-plumbed everything and added stop valves. everything he did was top rate, he did the work on a sunday, showed up with his team on time, completed the entire job that day and cleaned up after themselves. in addition, Angel came to my apt twice before the job; once to measure and the other time with his plumber friend freddy who would join him on the day of the job. i felt so comfortable with them that i left the apt while they did the work. i can’t recommend Angel enough - his work is flawless and his promises were real! you won’t regret hiring him...

I was looking for a one way screw removal tool. I bought it from west side home center for $15. But it was the wrong size so i returned it no questions asked. These guys sold me the exact same tool for $20 and flat out refused to exchange let alone refund if the size is wrong. The size happened to be wrong again. If I had a spare screw I would have taken it with me but these things are attached to my window guard and I can't tell the size by looking at it. The tool is available online for half the price and is much cheaper even in other hardware stores in Manhattan ($15 vs $20).

I asked about a/c installation they charge $150. PC Richard's who sold me the A/C with free delivery a few blocks up quoted me $90.

This neighborhoods hardware store is for local suckers and people in urgent/emergency needs. On this occasion I fit...