Taiji Body Work- Upper West Side location — Local services in New York

Came here in the evening seeking some relief for achy muscles. The customer service was good. The lady opened the door for me, greeted me, showed me to my room, and got me a cup of water before I left.

However, I am almost positive that this particular "masseuse" was not licensed. It was hard for me to communicate what I needed since she didn't speak any English. But this isn't the problem. It seems like most of the employees doing the hard work didn't speak English. I know this because I overheard the other employees talking to their customers and said, "What does that mean" in Mandarin. Not here to discriminate but how can you provide a service if you can't communicate to your clients. All the "rooms" were separated by a curtain, similar to a hospital. Some of the employees weren't very mindful and left part of the curtain opened making it inevitable to see the customers inside.

I had an older lady. She used brute strength to deliver the "deep tissue" massage and used very little finesse. She applied pressure in the wrong places like directly on my spine and on top of my shoulder blade itself. I tried to communicate to her about the tightness in my shoulder, trap and deltoid area by pointing and saying, "This here, is tight". She didn't really address it until I put her hand on my problem area. When I indicated that the hot stones were too hot, she didn't really respond. Just an, "ok". When I left to tip her 18% of the total cost, she had a very judgmental look and didn't even say thank you. Her fingernails were also caked in dirt. Thats disgusting because she touched my back with...

I had the best experience here. I had actually called the other location on 102nd street and they weren't that friendly. I had asked them about a offer posted and they quickly directed me to the 72nd street location and hung up. As I was on my way I got caught in a downpour. I was soaked from head to toe. When I walked in the spa. They gave me a towel to dry off with and they even offered to dry my clothes while I got my massage. The guy who did my massage was great. Before I left them brought me my clothes completely dry and warm. The staff was very friendly. I will...

The best in the business, I have been coming here for 15 years. One year and a half ago I thought my back was severely broken from work (it hurt to stand up, sleep, sit, you name it I had it ) and I was really depressed and I began to come once a week for 2 months, I felt a difference from the first week, along with posture changes and lifestyle adjustments (proper picking up heavy items) I can tell you I have done a 360 recovery . I won’t tell you my favorite masseuse because she’s already...