Il Villaggio Nail Spa — Local services in New York

Without question, the worst nail salon experience I've ever had. After I sat down at the dryer barely blowing cold air, I got about two seconds of a clumsy complimentary "massage" and was asked to pay. Apparently paying gives you the superhero power of invisibility within the walls of the interior design identity crisis... silver Christmas ornaments and flower-filled glass globes hanging from the industrial exposed ceiling, zen affectations and dark blue wicker chairs. I wasn't sure how long it takes for nails to dry under that pitiful sigh of air, so I tried to find the woman who had done my pedicure which I realized too late was uneven, but she disappeared and apparently no one else could see me because of the payment invisibility shield. After twenty-five minutes at the dryer in a chair so uncomfortable, if I had military secrets, I would have spilled them, I decided to put on the Quick Dry drops. The bottle leaked all over me and I couldn't find a tissue anywhere in the immediate vicinity nor did any of the staff who saw offer to help me. I put on the plastic nail covers they leave you in one of those metal mesh pencil holders because I guess it's not abandonment if there's plastic, as I left, no one at the front desk bothered to say goodbye or please come again. Of course when I got home, the polish was badly smudged. So now I have to go get another pedicure at another salon. Total waste of money and...

I love this salon!!! I have been coming here for about 5 or 6 years. You never smell the acetone! You're greeted with a smile and glass of water (coffee or tea in winter). The manager Anne has high standards and the staff know this, so they pay attention to the details. I will go no where else as all others pale in comparison. (Though Jin Soon runs a very close second.) Sadly for me, but to the benefit of the salon, they are no longer the best kept secret north of Houston and I highly recommend an appointment. Gone are the days when a walk-in can be attended to right away. I honestly think they'll have no choice but to switch to "by appointment only" in the near future. Do not hesitate to try the spa pedicure for the softest feet you've had since you were a baby. Also, I only use the CND colours for my shellac manicures as the others peel or chip off way too soon. The use of hot stones with every pedicure makes this salon a must try and the customer service with a job well done makes repeat visits...

Used to go to this place all the time as it’s close to my apartment, however, I will not be going back.

The other day I was in a bind - needed a treatment before a long weekend at the beach.

I go in after work and they’re packed. All good. So I make an appointment for right after they open the next day. I show up 5 minutes late and they give my spot away. Would have loved a little more buffer room but I get it; people probably blow off these appointments all the time. The person in front tells me it’s a 30 minute wait. I ask if it’s ok to run an errand And they say sure. I come back in 29 minutes on the dot and she tells me they’re still full and have put people in front of me. I’m told it’ll be Another 20 minute wait, with no remorse. “You should have stayed” she tells me. I am beyond insulted at this point and give her a run down of how I was just jerked around by them... she does nothing to fix it and I walk out, for...