They turned me away. Apparently business most be so good that they can decide to turn people away. Only after saying I was going write about my experience did he say he'd do the job. I went to get a pair of simple khakis pants hemmed and tapered. I came with a pair of pants as a sample that had been previously hemmed and tapered elsewhere. I moved so I needed a new cleaner/tailor. After some confusion using the sample pair I brought with me, I asked if I could just just try on the pants so he could chalk up the outline. After putting the pants on he gave a look of frustration and said: "Just go back to the lady that fixed your other pants." I was like: "what?". He said it was too complicated. I'm thinking: "it's a pair of regular khakis?!" And all I asked was for regular hem and taper that was never an issue with my past mom and pop Korean cleaner. I usually buy my pants with larger waist and need them tapered a good bit. I said: "you're professionals so not sure why you can't perform the job that a similar cleaners/tailor has done before." Only after saying I would describe my experience on Yelp that he decided he could do the job. Obviously it was too awkward at that point. Bottom line, working in NYC as a cleaner/tailor you'll get easier or tougher jobs. You need to be professional and take it as it comes. It's not like I showed up with some crazy garment or...
Read moreBeen going here for a couple of years - everything was fine up until today. I was suppose to pick up clothes on Wednesday - showed up to the store. They told me to come back today. No one called me about the delay. I showed up today and they told me that they lost one of my shirts. “They are looking for it.” They are extremely backed up - something is going on behind the scenes. I’m out a $200 shirt and will never come back here. Encourage everyone to stay away.
Update - they found my shirt. It was on the “ground”. Staff has been extremely rude to me. Will...
Read moreWalked in and asked about hemming pants of a jumpsuit They have it posted that pants hemming is $20, which is what the woman told me. Then, when I handed the jumpsuit over they told me it would now be $30 for no reason other than they charge more for jumpsuits today. (Which is not noted on their pricing menu) It’s no different than hemming pants so feels like a scam. Who’s to say what they would end up charging when you check out if they are just going to increase their posted price 50% on a whim. Recommend you find a different tailor with fair,...
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