Li & Na Nail Spa — Local services in New York

Disclaimer: I know I should of been smarter!

This will be my last time coming back to Li and Na spa and nail salon. I have always supported this salon and it frustrated me when I came today because I needed help putting on press on nails that I got from the beauty supply store. I did not want to spend money on acrylics or gel x because I only intended on wearing this for one or 2 nights. I could tell that she was getting visibly frustrated mind you there is only two customers in this establishment and it’s currently 10:35 am. The owner was getting annoyed because I asked if she could put the fake nails on. It was $9.99 for the nails that I pursued. I wasn’t expecting the nail manicure to be more than $3-5 considering she was not putting anything on my nails from her store besides cutting around the cuticles. The nail installation was $15 which in my opinion is outrageous when all she did was cut around the cuticle and she used the glue I provided. She told me that if I decided to use her glue it would have been $23 which is still insane. She kept asking me too and I told her I wanted to use my own glue. I do not think she liked that I was saying “No” to anything she asked and I think the $15 price was done out of spite and because it was an inconvenience to her. The entire experience she was talking back and forth with her coworkers when I would say something and overall the entire cost was $46.00 and I did not tip because I felt like she already overcharged me because it was an inconvenience to her. $23 for the pedicure with no polish, $8 with the eyebrows which is usually standard and I guess $15 for the nails which is my own nails. She told me I could add on a polish but I refused but this was after I told her I was upset with the price amount for the nails in general. Regardless this is a lesson learned and will not be coming back. It’s unfortunate because I did like Li and Na and I have heard experiences but I did not expect that to happen to me. Mind you I also told her I would do it myself when I sensed frustration. If I knew it was going to be $15 to install I would of just done it myself. The lady who did my...

Terrible Experience. I've been a customer of one Tech at Li& Na Spa for 3 years. I Tip really well for average work. I don't complain.However on Saturday I over paid as usual And my tech not only did a horrible job on my manicure. But she started getting very Rude with me. My nails looked like a child had done them. but also she put me out before my nails were dry. Told me it's ok you can finish drying them outside as long as I don't touch anything. 🤔 Then she told her daughter to throw the Acetone solution outside in front of the store. 😲 I didn't respond because I was in shock & so upset. So today i decided to confront her make her re do my nails . I will NEVER go back there again. If you're a black or dark skin person of color they will discriminate against you. My neighbor who's Afro Latina said she treated her poorly too.. my family and or friends will never...

i absolutely love it here! they're so professional and handle everything very well. the only reason i gave it a 4 is because its kinda hard to understand but thats fine and 100% not their fault! but also my nails were BLEEDING! she immediately apologised and fixed it. besides that i recommend going here for your nails all the time! they're also my local one. and perfect for you and a friend. also they take covid precautions so well. when you walk in you take ur temperature. after that they give u hand sanitiser then spray the bottom of ur shoe. felt...