Lotus Salon — Local services in New York

I know the owner for years I've been going to this place for a long time. I never had a bad experience. the owner of this place is always nice to his clients. and all other people who are working in this place they are all nice, friendly and respectful. prices are the same as any other hair salons . when I was reading some people's reviews I was laughing at them .they are talking about harassment and they were not happy with the service or some of them didn't like their haircut and color .some people are funny the way how they posted their reviews! You can't just choose any hair color and style that it's not gonna look nice on you. people are expecting a miracle. Don't expect to look like celebrities. people, please don't forget you are going to a hair salon, not a plastic surgeon who's gonna make you look like somebody else like you are seeing in magazines. choose the right color, hair cut or style that's gonna look good for your face .don't blame the hair stylist for everything. The way how you treat people they'll be treating you the same way the way how you talk to people they will talk to you the same way the way how you respect others you will get the same respect. all these bad reviews people look at your attitude and behavior before you talk! I do recommend this place to my friends and my coworkers. if this place was that bad he wouldn't be in business for a long time and same location for years .by the way some people wanna have a cheap haircut and color blow-dry go to Chinese hair salons so you can get cheap service . once again thank you for the lotus hair...

This is the first time I’ve ever left a review anywhere, but my experience at this salon was upsetting enough that I feel like I need to speak up. I made an appointment ahead of time with a stylist named Frank. To be honest, even over the phone he wasn’t particularly friendly, but I decided to give the benefit of the doubt and not judge based on one call. When I arrived for my 5:15 appointment, someone washed my hair, and it was done by 5:20. A 5-minute hair wash? That alone made me feel rushed. I then sat down with Frank, showed him a photo of the exact length and shape I wanted, and made it very clear that I didn’t want my hair short. I also let him know I have curly hair and didn’t want a blow dry, I expected it to be diffused properly. Instead, the entire haircut took 10 minutes. It was rushed and careless. By the time he was done, my hair—which was previously down to my hips—was chopped to my shoulders. No exaggeration. I left the salon with soaking wet hair, no styling or care taken at all, and completely heartbroken. Hair isn’t just hair—it’s a part of identity, culture, and expression. That was completely disregarded in my experience. I truly don’t think the stylist understood or respected that. I walked out feeling like my voice wasn’t heard, and worse, like my appearance was just something to rush through and dismiss. Please go to someone who respects your hair, your time, and what you ask for. I regret not trusting my instincts, and now I’m left feeling extremely upset about something that should’ve made me...

I visited Lotus for a simple, no-frills haircut—just a 1.5 on the sides and a light trim on top. Frank, the stylist (and owner), instead gave me an extremely short and uneven fade. I had to repeatedly point out areas that needed correction, but the results only got worse.

Things escalated quickly. When I saw the haircut going south, I told Frank to stop and that I wouldn't be paying. At that point, he locked the front door, got in my face, and aggressively demanded payment. He even told me to take off my glasses—implying he wanted to fight. Not wanting to escalate the situation, I asked how much he was charging, and he demanded $40—despite my previous haircuts at this salon costing around $25. He refused to show me a price list and yelled that he could charge whatever he wanted because it was his store. Feeling trapped, I paid the $40 just to get out of there. Only then did he unlock the door. As I was leaving, I warned an approaching customer to stay away—Frank responded by cursing me out.

I strongly urge anyone considering this salon to stay far away, especially from Frank. Not only is he a terrible stylist, but he is also unprofessional, aggressive, and dishonest. Avoid this place...