lululemon — Local services in New York

Love this store! The staff are helpful and respectful without applying sales pressure, which makes me even more willing to buy. As a blind person, I am grateful for how I felt welcomed in person; and can also order online for pickup in this store. Stop by here if you want a non-judgemental shopping experience with staff who will go out of their way to help you find what makes you feel great! I am a lulu fanatic, with clothes, sneakers, and other goods but prefer than location the best because of the people...

I went inside today to get do a return and refund. The manager was really rude and unprofessional. She asked for the barcode for the return, but I told her I only have the member ID and order number . Which was what I always used for returns at Lululemon. I asked the customer service online after I came home, even they said it was weird for her not to accept the member ID. I was really mad and ended up leaving without doing the return. This has nothing to do with Lululemon, but the manager’s behavior was...

Sam, Stacy, and Jenn are total angels! Such kind and knowledgeable staff at this store. These ladies made me feel totally welcome and beautiful from the second I walked into the store, and they helped me pick out the perfect belt bag for an upcoming music festival I will be attending. With professional and kindhearted employees like this, you are even more drawn to come back and shop. They are an asset to the Lululemon brand. Thank you ladies!! I...