Manhattan Laser - Med Aesthetics Clinic | Medspa — Local services in New York

I have been getting botox for around 1.5-2 years. I recently moved to the city and needed to find a new salon. I showed up at the salon, got 20 units of Botox, and said that I only needed/wanted my elevens and my crows feet. I did not request any other area of my face. My first complaint is with the technician.

She started by trying to convince me that I needed to have my forehead done. I did not request to have my forehead done. I said I wanted my elevens and crows feet. She argued with me trying to convince me to get my forehead and nearly injected it before I stopped her and said I didn't want that. Then, when she finally moved on to my crows feet she spent 10 minutes trying to inject my left eye because there was a vein in her way. I have gotten my crows feet done multiples times elsewhere and NEVER has that doctor mentioned a vein or even hesitated to inject my crows. This made me immediately question her skill level as it is her job to be able to avoid a vein, and it's obviously possible if someone else could do it multiple times before. On top of this, she finally finished my elevens and crows and stated that there was more of my 20 botox units left over, so I should get another area. I said okay, why not and let her inject another area of my eyes and the last little remaining into my forehead.

Now, two months later, I have full movement. She obviously spread the botox too thin across my face, so eager to do my forehead, and didn't put enough in the two areas I wanted - my elevens and crows. Now, two months later, I would have to go back and pay for more. It is an obvious scam of spreading the botox too thin so you break through quickly and need to come back for more.

On top of all of this, when I called them to express my concerns that I am breaking through only 2 months later, they were rude and fought with me about it. Horrible customer service.

I will NEVER be going back to Manhattan Laser Spa and I highly recommend everyone avoid it. They will scam you and the quality of the product and technicians is low. It is not worth it. There are a million spas in NYC, GO...

I will start by saying the office was very nice and so we’re the staff. Unfortunately the results of the service I had done was unsatisfactory. I had lip fillers done and I was told by the young lady who did my fillers that after a few days of swelling that I may lose about 40% of the additional volume. Which was understandable. I’m about two weeks in and I see no difference in my lips. I reached out to the staff members who booked my service which I sent pictures of which I would have liked my results to be which by the way was not asking for a lot I already have a nice shaped lip I just wanted a bit more volume but still natural looking. I reached out and told her that my lips look the exact same as when I went in and her response was I’m sorry to hear that. She did not ask me for pictures nor to book a consult to she how we could address my concerns for a service that’s not even two weeks old and I was told the volume would last 6 to 12 months. I’m extremely disappointed. I don’t be they care enough about their reputation as a business that’s satisfied...

It was my first time here. The receptionist Katie was so unprofessional and rude and she doesn't know how to talk to new customers. I was 20mins late for my appointment due to heavy rain and change of train schedule and Katie was screaming again and again that you are super late. Even if i was late she cant to talk to customers like this, she should have rescheduled me. I usually dont call people names but this crossed eye women (katie) i am calling her name because she should know that she is not beautiful so she can't discriminate other people for their looks or color. I had friends and colleagues who wanted to go to this place after me but when i told them about this no one wants to go there as there are many other options. And beware of more than $100 tax which they wont mention before (if its your first...