At the entrance from INSIDE the stadium, I asked the woman at the door (an older African American woman) if the store was still open. Instead of answering, she rolled her eyes and held up a sign in my face that said there was no re-entry into the stadium through the store if we were to leave.
I asked again, as the sign didn’t answer my question about whether the store itself was open. She responded by pushing the sign closer to me with a nasty look on her face. When I repeated my question, she looked at both of us and said, “Can you read?”
I was stunned by her tone and lack of professionalism. We then walked into the store, where another employee—an older Hispanic woman—began speaking to us in a condescending manner, cutting us off and telling us we needed to “learn respect,” as if we were children. She did not know what happened nor did she allow us to speak. She just wanted to hear herself talk. Both of these women were extremely nasty, and I'm disgusted. We were simply trying to ask a question and use our gift card.
This encounter completely ruined what should have been a fun and memorable evening. My husband and I are dedicated fans—we’ve been attending Yankees games every few weeks for years, and I’ve personally been coming to games for over 16 years since I was a child.
We were ultimately unable to use our gift card due to this experience. I sincerely urge you to review the camera footage from outside and inside the store and address how we were treated. No guest should be made to feel...
Read moreThe New York Yankees Team Store is definitely a must-visit for fans, but it comes with a few caveats. The selection, while decent, is a bit limited, especially if you're looking for unique or exclusive items. During games, the store tends to get extremely crowded, making it tough to browse at your own pace. It's definitely more of a tourist attraction than a dedicated shopping experience, which can make it feel a bit hectic and less personal.
For those looking for a more relaxed shopping experience, or a wider range of products, buying online might be the better option. The online store offers a broader selection and eliminates the stress of navigating through the crowd. However, if you're in the area and want to pick up something right away, it's still worth checking out. Just be prepared for a crowd and a more commercialized...
Read moreUnfortunately on 6/29I purchased a shirt for $115.00 and the cashier didn't remove the security tag. I got all the way home and noticed the tag. First of all the alarm didn't go off when I walked out the store but that's besides the point. Fast forward to July28th I bring the shirt back since I happen to be attending a game - The associate in the store looked at me like I stole the shirt and was asking the tag to be removed. I had the receipt in my hand which I gave to the cashier yet he still asked me when I purchased the shirt...finally a supervisor had the tag removed and Nobody care to even say sorry about.. I walked out!!!...
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