This was my first time coming here and I'm never going back again. The only thing that was decent was how friendly the staff was. I scheduled an appointment for my cat in hopes that a full check up would be provided the same day, but not even close. Of course it was mostly because my cat was too aggressive, but the way the assistants and the veterinarian handled the situation was so unprofessional. They were scared of my cat, and I think as a professional they should've handled the situation more appropriate.
Secondly, the costs are ridiculous and they never informed me how much everything was going to cost beforehand. That was also unprofessional.
Because my cat was aggressive, the only thing that happened was the veterinarian asking me questions about how my cat feels instead of taking the responsibility of calming down my cat. If my cat wasn't aggressive and had the full check up, in total it would've cost up to $950. And they wouldn't have told me until the check up was done which pissed me off.
This clinic is only for pets who are calm and for people who have a stable income. Save your money and time if your pet...
Read moreI took my dog for annual vaccine and check up. I told the doctor I was concerned my dog panted a lot and drank water a lot as well. He looked at her gums and told me she was severely dehydrated. Ordered her to get IV which was 42 dollars and I didn’t see much used but yet said she was severely dehydrated. Than ordered blood work that cost me 732 dollars. When we got the results he didn’t wanna tell us over the phone had us go in again to tell us she needed a diet change. Didn’t suggest any special diet. At this point we stop couldn’t get the vaccine don’t know why according to him the dog wasn’t sick. I almost took her back to get the vaccine which at this point I was going to get charged again. But decided to take her somewhere else.....
Read moreWe went in for a check up for my dog about 3 hours ago. First time ever going to this clinic. The staff was very welcoming and Friendly. They were very educated when it comes to the care of dogs. We met Dr Tello and from the moment he I walked in we felt extremely comfortable with him. He was so friendly with Sebastian and his main concern was to get Sebastian what he needed first before doing anything additional at the moment. He was able to detect every issue we were concerned about right away. I will definitely be returning to this clinic. Prices are fair and I feel comfortable leaving my dog in the care of Dr Tello...
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