I decided to try and book a different massage place for my husband's birthday. The scheduling of the massage was straightforward and quick. However, we ran into some issues the day of. We arrived fairly early as was instructed for the massage in order to provide our massage preferences. The lady who we thought was the receptionist but was actually the female massage therapist did not ask for our preferences. The male massage therapist was late and we were ushered into the room. The therapist asked my husband the pressure and type of massage he wanted as he was laying face down on the table while my therapist asked me while I was sitting and facing her. My husband felt like it was strange and a tad unprofessional given the amount we were paying. The massage room was not insulated well from the construction sounds outside so that was also distracting, but it's New York City, so there's not much you can do about that. The massage overall was a Swedish massage was fine but we were looking forward to the hot stone portion which I had indicated in the scheduling email that we wanted it. It was not made known to us that we had to request it in person. Furthermore, the price of the massage did not include tip which was a bit surprising for us and given the overall experience we felt it was definitely not worth the rate per hour. We were provided a 10% first-time customer discount in the initial email which was not deducted during our payment after the massage and the female massage therapist told me that there was no discount when I mentioned it. There was confusion all around and we had to retroactively receive the discount from the initial scheduling person, so it seems like there's some disconnect between scheduling and staff working in office. Overall, it was unfortunately a disappointing experience as I was looking forward to giving my husband a relaxing massage for his birthday, but he came out feeling disappointed to...
Read moreAmazing experience, especially considering that I’m working in the midtown and they’re conveniently located within 5 min of a walking distance from my office! I don’t even need to find specific time out of my busy schedule, lunch time is enough to go and get my zen after stressful morning, refresh and go back energized and ready to finish the second part of the day in a great mood and state of mind! With my office job style I’m sitting at my desk all the time non-stop, massage is essential for me and what I got from this friendly office was beyond my expectations! You can express your needs, let them know what is it that bothers you mostly and they’ll find specific massage that will target your trouble areas. Their prices are really competitive considering their location in the very center of the city, you can get pretty good deal and keep your volet safe. The ambiance in the office is amazing, relaxing, I’d never imagine I can get into such meditative mood in the busiest area of the city! I’m definitely coming back, I feel so much better and especially productive after their massage and can do so much more at work. Thank you guys for an...
Read moreI found this place on Google reviews and I want to confirm all the positive reviews about these guys. I want to start from first impressions. This spa is located on 48th Street, directly opposite the Rockefeller Center Square. A small cozy office and three separate massage rooms, quiet relaxing music, new tables and absolute cleanliness. Very friendly staff, separate appreciation to Alex who welcomed me and answered on all my questions. Everything is exactly at the appointed time, which is absolutely not typical for New York) But what prompted me to write this review is massage. I work a lot at the office and as a result is a constant pain in the back and the right arm. After a very busy day, I decided to order 1 hour of full body massage. The therapist immediately found out which muscles on my back were clamped and an hour later I came out a completely different person. Believe me, these folks are professionals and are worth every penny spent. Highly recommend and of course...
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