Palms Fashion — Local services in New York

I purchased a G& B Mobile bag at this location on April 3, 2021..Upon inspecting the bag ( home) I was not happy with the several defects that I encountered...I call Palms Fashion the same day and informed the merchants that this bag was not acceptable . He informed me that I could bring the bag the following Saturday . (The day the Merchant and myself agree on) On my way to the location I decide to call to let him know that there was traffic and I will be there before 3PM...The Merchant immediately began to say that he was closing the shop and that he never had a conversation with me...Also ,that he does not accept refund or exchange.. Ladies and Gents be careful when dealing with Merchant like the one in Palms Fashion .Make sure to inspect the product before leaving the store ...If purchasing an electric device make sure to plug It at the store.(.Palm Fashion does not allow plug in device to be inspected) ...If you do not want to deal with grievances, disputes and claims JUST STAY AWAY FROM PALMS FASHIONS.....You score a zero star PALMS FASHION !!! Will update of...

I have had many bad experiences with this store, and now another one has been added. I bought a pair of scissors that I haven’t even used because they are for the left hand, and I am right-handed. I asked them to exchange it for a right-handed pair—I never even thought about returning it, I just wanted an exchange. They told me that if the scissors are opened, they cannot accept it back. Who can imagine using scissors without opening them?

I am the same guy who bought $500 worth of products last month from this store, and because of their mistake, I was not charged, and I even returned to tell them about it because I am honest.

I will never recommend this store. Their unfriendly attitude is terrible. I have spent almost $2,000 in this store over the last few months, yet they cannot show basic consideration. They don’t return anything, and they don’t exchange anything, even if the...

I called next day NOT FOR A REFUND just to give them an update on the scissors. I got a bunch of stuff just the scissors

Not for a refund just wanted to let them know that the scissors I got was not cutting. The scissors were only $20 but the attitude that guy was giving over the phone was so rude that he doesn’t care after the sale once the product is sold all he cares about his money.

Every person I talk to while cutting hair at my store and whenever I go, I will make sure that they don’t shop from...