Patron of the New — Local services in New York

Absolutely amazing store with cutting edge inventory and phenomenal service. They really go out of their way to help customers. In one instance I found a Paly hoodie that was unfortunately out. The salesperson said they were receiving a shipment in a few weeks that would have it. He said he would text me when it arrived. I’ve worked with Patrick in the store and he’s very responsive to your style and makes great suggestions on items you might like. They also carry some brands which are hard to find. It’s a different style but in some ways it reminds me of L’eclaireur years ago when they identified up and coming designers you couldn’t find...

In spite of their great selection I do not understand how they stay in business. They show items on social media but do not answer the phone or reply to Instagram messages allowing you to purchase anything. Their new Miami store has no public phone #. I’ve bought something everytime I’ve been to their NYC store (before Covid) and bought some items when I was in their Miami store recently. I’m sorry I did not keep the receipt or get the card from the salesman who helped me. Their attitude about communication is...

Do not trust these people are scammers! They took money for an online order and never shipped the items I ordered. I called them and gave them the order number then they disconnected the phone sonce then and the line is busy so they don’t have to explain why they are scamming people....