Petals Laser Lounge — Local services in New York

My first impression just walking into the salon immediately made me feel pampered. This was my first time getting a HydraFacial, so at first I was definitely intimidated and a little skeptical trusting someone else to touch my face- but based on their apparent maintenance and upkeep of the spa, as it was both beautifully decorated and meticulously clean, it was obvious I was in good hands. Upon entering I was warmly invited and greeted with a friendly smile. In addition to being a few minutes late to the first appointment of the day, I had also forgotten to fill out the necessary forms...oops! It was no problem, and they were nothing but accommodating.

Now for the real highlights- the facial was life changing and I am so happy with the results! I'd like to think I take pretty good care of my skin, but the HydraFacial really demonstrated how important it is to get a more invigorating treatment on a regular basis. Aside from my glowing face, the results were literally proven by the residue container I was shown after the procedure that was filled with all the dirt and grime sucked out of my clogged my pores (kinda gross but also kinda cool). If I wasn't already sold, that would have sealed the deal. Lastly, I had two additional perk treatments (eyes and lips) which felt great and instantly showed results, PLUS you get to takeaway the leftovers for touchups at home (major bonus).

All in all, my esthetician was so professional and explained every step of the way; the treatment was fast, painless and simple; Petals Lounge completed the whole experience by making it exceptionally enjoyable. Highly recommend and will absolutely be...

If you want scars on your intimate area, this place is for you. Since coming to this spa, my skin has had the WORST reaction I’ve had to laser to the point that my face and my intimate area were covered in bumps, scars and minor burns. It has been two months since my last treatment and I developed folliculitis and had to pay $200 on top of the treatment to have the dead hair trapped in my skin removed. On top of that their treatment has caused scarring on my body which I do not appreciate. I made them aware that I was having issues, to which the gaslighted me into believing adverse reactions I was having is somehow normal. I’ve been insecure about my appearance and wish I had known sooner that their lack of knowledge and technique was the issue making my skin so horrible. If I could go back in time I would have never stepped into this location. Ladies (and gents) if you have thicker hair, I would not recommend coming here. I have them an extra star for giving me a refund only after laughing at me being distressed when they were the ones that told...

I really, really like this place!

Came here for laser hair removal. Got a package at an amazing price and the service is really great--they're very nice and helpful. My technician (Teona) is so nice and patient and worked to make me feel comfortable. They're super accommodating and helpful in general. I saw results after just ONE session of hair removal, which is great. So far, I'm super happy with their service.

I deducted one star because I have a hard time getting correct info form them--when I booked my package, they told me over the phone that it was valid for 2 years, and I later discovered it's only valid for one. Another time, i called to ask for aftercare instructions, they gave me the wrong info, which caused me issues, unfortunately. Usually I wouldn't care about this kind of thing, but this kind of information is a big deal.

Overall: would definitely recommend (although I can't yet vouch for long term affects of the treatment)!!! Just be sure to ask your questions, do your research, and verify your...