Premium Halal Meat & Fish — Local services in New York

Bad Experience – Beware of Dishonest Practices

I was a regular customer at Premium Halal Meat & Fish, but after my experience on Monday night, July 14, 2025, I will never return.

I went to buy groceries and placed an order for beef and one halal duck. I asked the butcher to cut both meats into regular pieces. However, when I got home, I discovered that a large portion of the duck was missing. Even worse, the butcher had mixed beef pieces into the duck meat without my knowledge.

This is unacceptable, especially since my mother, who recently had surgery and is battling cancer, strictly avoids beef. She thought she was eating duck, only for us to realize later that beef was mixed in. This could have had serious health consequences.

The butchers at this store are dishonest. It’s clear they kept a portion of the duck meat for themselves and tried to cover it up by mixing in beef. This was my last visit to Premium Halal Meat & Fish. Customers deserve honesty and respect — not to be cheated, especially when health and trust...

I am going to describe my experience specifically with the butcher. I went in Monday morning and asked for a cut chicken. Butcher said ok and bought the meat TO THE COUNTER as I shopped for other stuff I needed. Of course as I trusted him I didn’t check it, but it was a new butcher, one whom I didn’t recognize. Went home and it was frozen chicken, and not even a chicken it looked like random parts of chickens thrown together. I was already packing and cleaning the other prepackaged meat I bought so I just put it away. Stopped by the store later before picking up my daughter and told him about the issue and he said he didn’t have chicken at that time and I said he could have told me. He laughed.. I don’t see what there is to laugh about, he inconvenienced me. I will not be buying from here again, although the cashier...

Very bad customer service... specially meat section. When I asked for baby chicken and hard chicken, they didn’t even properly took my order that how many chicken I want... and the front bearded person was giving wrong instructions.. then I again informed them correct number of chicken... the didn’t like that I am standing there when they were preparing my order...they have super worst attitude and rude behavior to customers... even at one point the person who was taking order, told me ... go go go away... hundreds of customers are there ...if one customer leave , it doesn’t matter to them... then I left the place and shopped from Al Aksa... it was on Sunday March 21,...