Sai Kay 21 — Local services in New York

Terrible service attitude! ! ! ! ! I called the front desk to inquire about the remaining services on my account. Coco, the staff at the front desk, always answered me with a very arrogant attitude. When I asked her about a service that I hadn't done before, she was impatient and with the very rude attitude said: I don't even want to waste my time explaining to you! I really can't believe she is responding to guest inquiries like this. I am so sorry to her boss for hiring the noble Miss Coco to treat guests rudely. If she is not happy with her job she should be home instead of working in the front desk. Customers are really don’t need to...

If I could rate this location zero stars, I would. As a loyal client of over 10 years—with Mandy as my go-to esthetician—I’ve always had positive experiences, until I encountered Summer. Unfortunately, she was consistently rude and even raised her voice at me on several occasions, which was both unprofessional and unacceptable. Her facial techniques felt rushed and rough, lacking the care and training I’ve come to expect from this establishment. Several key steps were skipped, and the overall experience left my skin feeling dry and dull. This is not the standard I’ve known for over a decade, and sadly, I will not be returning to...

I had a wonderful experience on Tuesday when I was getting my facials and skin treatments done at this beauty salon. The worker that helped me that day is Coco. She is very experienced and attentive in helping me get rid of bumps and acnes on my face, and apply calming toners and facial masks afterwards to my sensitive skin after all the treatments. Lastly, she also puts sunscreens back on my face after everything is done. In short, I had a pretty wonderful...