As a Target card holder since 2014, I'm appalled at my experience today from 4:20- 4:32 PM just went to speak to some as I exited. In all my years, I asked the associate for the bathroom; he looked into his phone to type the code. When I came out, I was greeted by a Hispanic gentleman who appeared to be a prevention agent, he had a yellow vest that stated “assets prevention.” He went into the bathroom and checked after me and then exited as if nothing had happened I mean hello doesn't get any more obvious. The insinuation that I had stolen something. That made me very uncomfortable. Mind you, it was two associates outside the single bathroom. Literally standing at the door, when I exited, they both did so expeditiously. An associate attempted to apologize for that, making me uncomfortable, but that was not cool. I definitely felt a way, and I'll be closing my account after almost 12 years. I would highly remind everyone that no one shops at that location. I have never experienced that until today. While I understand being vigilant, that's not how you do it. The profiling and assumptions must stop, my son and I were so confused by this matter.
I would like to add that the associate by the door wearing all blacks apologize and then said I could’ve been confused because we all use the same bathroom. Like I said he went into the bathroom after me checked walked right out tried to play it off as both of the associates were standing in front of the door . Please check the camera cameras roll them back. This is why someone is always coming for target because we have to do better.
According to my son it was two men waiting outside my bathroom, so what was the plan target to tackle me? Like...
Read moreSo I went to Target earlier with the intention of finding some twist ties for my wires and cables. Unfortunately, I couldn’t find any, but a staff (he’s handsome and cute tho) kindly informed me that there is none at the store but there still two left at the Target in Manhattan Soho. I decided to buy a few other things before heading home. By the way, the staff at Target are so accommodating and friendly.
When I got home, I realized I had misplaced my phone and started to panic a little. I opened Life360, and fortunately, my phone was still at Target! I rushed back to the store and asked the security staff if anyone had reported a lost phone, but she seemed a little unbothered and said no. So, I decided to retrace my steps and looked around the areas I had been earlier in the store.
That’s when I ran into the same staff I had spoken to earlier. He remembered that I had two phones, so he went over to another employee, a kind woman named Nilda, to ask for her help. I explained the situation to Nilda, and she was incredibly kind and calls the number of my lost phone (I left my other phone at home coz I went back in haste). She went upstairs, then headed to the checkout, and thankfully, my phone had been found. She gave it back to me, and I was so relieved!
I just want to give a huge thank you to Nilda and the other guy who were so patient and kind.Target is lucky to have such...
Read moreI came in to buy an item for $5.32. I gave the cashier $10.35, expecting $5.03 back. The cashier (I forgot to get her name) was a female in her mid-late 20s of hispanic descent gave me back $0.03 and a receipt and called for the next customer. I said "Wait you forgot my $5." She said "You only gave me $5" (which is what she punched in). I said "No, I gave you a $10 bill." She said hold on and walked to the end of the aisle. A few minutes later another employee walked over to tell me that they are looking at security footage to verify my claim. Five minutes more, she walks back, does not say a word, looks at the receipt again, then opens the register and hands me a $5 bill. But then she takes the $0.03 and puts it back in the register and closes it. I said "That $0.03 is also my change." She said "No, just the $5." I didn't want to keep holding up the line for $0.03 so I put the $5 bill in my wallet, shook my head and walked out. Even though she was 100% at fault that security tapes can prove (May 6th around 2:45pm), she still gave me attitude, did not even bother to apology for her mistake, AND stole money from me. To Target Management: Please teach your staff basic math, how to respect customers, and that it is wrong to steal...
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