I was having issues related to my ankles, knees, and a recurring pain in the bottom of my left foot. A good friend of mine told me about The Good Feet Store in Little Neck, NY. My friend also had foot issues, so we decided to book a joint appointment in May 2024.
The Customer Experience: We were very fortunate to get arch support specialist Tasha who warmly greeted us both and pointed us to a seating area.
One by one, Tasha asked each of us a series of questions geared at her getting an understanding of where our problem issues were. She expertly asked follow up questions so that she could refine the information she was gathering. Tasha also took ink images of our feet impressions so that she would see where the pressure points were. Finally, she spent a considerable amount of time educating my friend and I about the company’s products and their main purposes (Strengtheners, Maintainers, Relaxers).
Once the questions were completed, Tasha began the custom fitting process (one by one) for the best arch system trio. There were a couple of rounds (at least) of trials and adjustments where Tasha swapped in or out supports until I found a combination that seemed more comfortable and supportive. This trial-and-adjustment process reminded me of when you go to get new glasses. There is the eye exam, new reading prescription, ordering new custom lens and eyeglass frames, and finally, the adjustments made while sitting on your face as a finishing touch.
Tasha is amazing with customers, juggling the needs of two people at the same time. I was really impressed with her ability to explain detailed information in a manner that all customers could understand. She is a great active listener and has good emotional intelligence. For example, Tasha was able to detect and interpret my friend’s and my (individual) concerns or skepticism on our arch fit or comfort – based on our facial expressions and gait – almost before we could communicate our thoughts to her. Tasha was already thinking ahead about what additional adjustments she could make.
After the first visit, Tasha texted my phone from the store a few times to see how I was faring. I had mixed feelings about the original set of Maintainers and Relaxers, but I loved the Strengtheners and wore those mainly. Tasha encouraged my friend and I to come back for any adjustments, so we did. During a follow up session in store, Tasha was on it, swamping in new arch support options, based on our feedback, until we were both very happy with our adjustments.
The Products: Shortly after my first visit to the store, I visited a podiatrist so that I could get my left foot checked out. He determined there was no injury or serious concern, thankfully. But he did suggest I purchase his custom orthotics to help stabilize my body. I agreed to order his orthotics as I thought it couldn’t hurt (outside of the additional cost). Let’s just say once I received and used the podiatrist’s foam inserts – I did not feel there was adequate support or stability for my knees, and I wasn’t sure how long they would last with day-to-day wear. As a result, I exclusively wear my Good Feet arch supports – mainly the Maintainers with the Strengtheners.
The arch support system as a whole can be pricey (there are financing options available if needed). But it’s definitely a good investment, especially as you age. I have no regrets. I have worn my supports DAILY for the last 7 months, but it took a good 2 to 3 months of adjustment time until my entire body felt completely comfortable while wearing them.
Be patient: Go back to the store for adjustments and allow time for your entire body to get used to wearing the supports. The left foot pain I had went away completely after about 1 month of wearing the Strengtheners, and my low back and knees feel much better and in alignment as I walk. Highly...
Read moreAfter years of simply dealing with the aches and pains that come from years of intense physical activity, including the foot pounding of kicks during MMA training, I decided to give Good Feet a visit.
I used the store nearest me in Little Neck, Queens, and was extremely fortunate enough to have a consultation with Tasha.
Long story short, Tasha diagnosed precisely the pain points in both feet. I was stunned at her accuracy. She took the time to explain, in detail, how I could be helped and designed a program of shoe wearing, arch inserts and time frames for various switching out of the footwear.
It’s only been 4 days and I’ve already realized marked improvement in my gait. More importantly, the lessening of the foot pain, in this very short time, has been dramatic.
This program was not cheap. However, I look at this as an investment in my overall body mechanical health and now am supremely confident I will be able to maintain a very strenuous physical lifestyle as a result. It should be noted that I am 64 years of age, and in addition to the MMA training and weight lifting, I walk an average of 3.5 miles per day over the course of a full calendar year. I find this program to be an absolute blessing. Thank you Tasha and I’m so happy I made the impulsive decision to check...
Read moreI've had problems for years with Plantar fasciitis. Saw commercials for good feet store and setup appointment at Little neck location. Alyssa was my salesperson and was very knowledgeable and walked me through the process of how to heal. First step was to step on molds to see how you stand, literally. This helps with the custom inserts. I've been to the podiatrist where they custom molded 1 pair of orthodics that somewhat worked. I did not realize until Alyssa explained the process of healing that you have to readjust the way you walk by correcting in multiple steps. First is to strengthen and correct the muscles and ligaments. 3 step process which may take a few weeks to a month depending how you stick to the formula. She fitted me for the 3 types of inserts and felt a difference right away. Even my posture was significantly improved. It is incredible the affect your feet have on your overall health and well being. Allysa was amazing. She was very warm and welcoming and answered every question I had. I recommend her to anyone who wants to setup an appointment. Attached is a photo of the schedule to follow with the 3 inserts so you can have an idea what to expect. Today is...
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