Z&Q Nail Spa — Local services in New York

Honestly so disappointed… this has been my go to spot for years but the mani pedi I got today was one of the worst mani pedi I have ever gotten (anywhere). To be fair, the tech who did my nails seems new…but the mani pedi she gave me was no where near worth the $52 price tag. I honestly do a better job at home. She almost cut my toe and my thumb with the nail clippers. The file she uses was useless making my nails ragged and uneven. The buffing cube was dull and so my nails look super ragged. Worst of all, there must have been something in the nail polish, some black debris that was being painted on to my nails (little specs) from the bottle and rather than remove the polish and redo them, she just kept going. I had to ask her to fix it…this was supposed to be a treat but honestly was just a waste of money. It took forever and the quality was awful. If I go back, I absolutely will not let the new tech touch my nails.

I added pics of my nails the next morning… not even a full 24 hours later. My cuticles look worse now than they did before the manicure and upon closer inspection of my pedicure it honestly looks awful. Splotchy uneven polish, cuticles not trimmed. I honestly don’t want it redone, I...

I really wanted to give this place a shot but I was not satisfied with my manicure. I came in for a regular pedicure and dip powder acrylic manicure and the prices they advertised in the front don’t match what you’re actually charged. I had no idea that there was an option for a regular pedicure ($30) versus a basic pedicure ($50). I thought I got the cheapest tier. I felt a little scammed. I also made comments while I was getting my manicure that the color didn’t match my toes, which I had mentioned I wanted a color less red and much darker. But when mentioned she stated that when wet, they would be. I felt like I should’ve said to redo them but I was the last person in the shop. Mind you I came in at around 450 and left around 720. I woke up this morning and saw cracks along the top coat and my nails just look and feel clunky. Very nice staff but I don’t think I’ll be...

Just OK. The price was right and the technicians were very nice. I got a manicure and pedicure for $31.50 (plus tip, of course). The pedicure was fine, although there was absolutely no callus removal, just lightly going over the heels with a buffing cube thing which was pretty much useless and also slipped onto the top of my foot a few times- ouch. Manicure felt rushed (although I was the only person in the salon for the duration of my mani-pedi) and the polish came out uneven and slightly bumpy- not sure if thats the fault of the polish or the rushed work. I had to ask her to make sure the base and top coats were getting to the edges of the nail- just seemed to be putting it on the middle, which I think contributed to the unevenness of the color. I don't think...