iCustom Newpark — Local services in Newark

I needed to place a 600 shirt order with only a five day notice. I called around a few places and either they were really expensive or they said that wasn’t enough time. iCustom was recommended to me by a friend that had used them previously. I called the Newark location. I talked to one of the owners named Sam. Sam was very professional, very polite and assured me that he would be able to get it done in the limited amount of time that I gave him. He also had the best price out of all the stores that I called. I was a little bit nervous because it sounded too good to be true. I sent him the design. I sent him a list of how many shirts I needed for each size. 50 Medium, 150 Large, 150 XL, 150 2X, 50 3X, and 50 4X. 600 total. We went over the design and the size I wanted it to be. It was only gonna be a front design with the back of the shirt blank. I made my down payment and he went to work on my order. I was so nervous. He kept assuring me that everything was gonna go smooth. Not only did he get my shirt order done on time. But he got it done a day early. Which took a lot of pressure off of me to have it completely ready before my deadline. When I went to the store, he had all the shirts in individual boxes according to size. I paid him the rest of the balance for the shirts. I looked over quite a few of them and they all came out perfect. He loaded them up and took them out to my car and put them in. The entire transaction from beginning to end went so smooth. You wouldn’t think it would’ve been a 600 shirt order. I’m very grateful to Sam and the Newark location. I will highly recommend this place to anyone and everyone. Especially if you’re looking to do a big order. I’m really looking forward to the next time I get to do business with...

Not the best experience, they need to update their website for same day orders because I placed an online order for a specific color shirt and then received a call after paying that the only options for same day pick up are black and white. Also I called a day and a half later and they hadn't even started my "same day order " I had to resend my info. I was told my order would be ready in 1 hr when I called and I decided to give them almost 2 hours , still wasn't ready when I arrived. They didn't even have the size my order required. Ended up having to get a size bigger, lesson learned. Very...

Pleasantly surprised! From the moment I walked in I felt welcomed and all of my inquiries were taken care of by Adel. He helped me pick out the shirts & design, customized them to my liking, and finished them within an hour! I really appreciate how Adel was attentive, kind, and accommodating throughout the process. I would definitely recommend getting your shirts made by Adel for the best experience, he is extremely skilled and a real...