OCEAN SEAFOOD DEPOT INC Wholesale — Local services in Newark

Being an oyster lover, this has been my go-to spot since last year. I started coming to this restaurant in June 2020 right when outside dining opened. I easily became a regular, visiting two, three, or more times every week after work. I enjoyed my experience up until recently. Thanks to Brian and Ricky. My most recent experience on March 27 was horrible and was the deciding factor for me not to EVER visit this place again. I've sporadically tried to visit oceans at 5:00 PM, the regular time I would always go, but they have consistently closed early with no notification on social media or anything. They advertised new hours, closing at 9:00 PM, the week prior. On March, 27, I called at 4:00 PM and asked what time they would be closing. The person who answered said they will be seating the last customers at 7:15. I arrived at 5:15 PM and requested a table for two. She said the kitchen is closed for the night and they won't be seating anyone else. Even though a table of 6 walked in as I was parking. Frustrated at this point, I explained what I was told and what I witnessed. BRIANNA, CAMILA, AND LOUIS showcased nothing but POOR CUSTOMER SERVICE. I've supported this company thru COVID, poor service due to high turnover rates and no employees, and even continued to come after the lack of communication on their hours of operations. Things do happen but being completely DISRESPECTED IS UNACCEPTABLE. After expressing my concerns and suggestions, I was told "WE DONT NEED YOUR BUSINESS AND DONT COME BACK" by one of the girls. While the other one told me "SHE DOESN'T CARE IF I COME BACK." My tab has never been less than $150 here and I've always tipped the waiters good despite the LONG WAIT TIME FOR FOOD, MISSING ORDERS, POOR SERVICE, AND COMPLETLY WRONG ORDERS. The owners are extremely nice and should discuss this performance with their employees. POOR CUSTOMER SERVICE SHOULDNT BE TOLERATED. I'll now be traveling to the city for oysters when this place was a lot more convenient. DON'T TAKE OUT COMPANY ISSUES ON YOUR CUSTOMERS. IT'S NOT OUR FAULT THAT YOU DON'T HAVE EMPLOYEES ESPECIALLY WHEN I'M BEING NOTHING BUT UNDERSTANDING AND...

Best seafood store I have ever been to in my life. First, it is spotless clean. For a seafood store to look and smell this good is a testament to how well they take care of it. Second, the staff is ridiculously helpful and friendly. I've been several times and every time I go, someone greets me, asks if I have any questions, and when I do, they go out of their way to answer and help. Third, the fish selection is excellent. Both fresh and frozen. I love their packaging on the frozen products, all individual portions in vacuum sealed bags, which makes it super easy to defrost and plan a meal. Or you can get huge portions in vacuum sealed bags in case you are cooking for a large group. Prices are really good given the quality of everything in the store. Oh and they have great selection of dried meats, cheeses, olive oil, herbs/spices, etc. Bottom line is that I will most likely never buy seafood anywhere else unless I...

Great selection of seafood and hard to find products. Store is very neatly organized and staff is very helpful. We drove out of the way from morris county looking for some jumbo prawns and this place had a huge selection. They also have a well curated selection of hard to find products from Spain and Portugal. We couldn't help ourselves to also pick up some Serrano ham among other items. Overall great experience and will be...