Voided my lifetime warranty. Paid cash for new sectional was uneven on the floor told me that was normal and should be on carpet. Couch doctor fixed it after taking it to his shop. And it got scratched on the way. They left that alone. Got it back and screws kept falling out. Made of cardboard I think for the foot rest. They told "I just needed to put bigger screws in". Why would I have to do this it came completely assembled. Next cable snapped for foot rest. They told me factory voided my lifetime warranty and they did nothing to back it up. This was in the first few months. Later randomly ups calls says they have a package at office it's the cable in a box. Must have to do my own repairs now to. I would give them zero stars but that's not an option. Buyers beware. Maybe finance so at least you have leverage. Took my hard earned cash and stiffed me. I store it and can't even use it makes me sick. I was buying locally...
Read moreBetter pricing than Omaha stores consistently!
VERY knowledgeable staff which means a ton to us ... it’s never fun to get the wrong item and regret such a large purchase ... so many places nowadays have “invisible” or non existing staff who don’t truly know anything (very annoying)!
Mid City is VERY friendly, courteous and knowledgeable and super competitive without having to fight for a great price!!
Just bought our 4th Big screen from them this month... in the last 6 years they’ve made our research and choosing so easy and were cheaper than anyone else when we checked...
Read more5 stars all around for Mid City AND Slumberland!! Shout out specifically to Jeff Speidel & Cody for my dishwasher installation & removal of the old one. Also to Rod Kisor on the furniture side & the delivery crew on my England sectional! After some renovations in my home EVERYONE went above and beyond to accommodate what I needed to have done in no time flat! Cant sing their praises enough & recommend both sides to anyone I know needing furniture, appliances., or electronics! As always..stellar service by all!...
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