Tea Spa Wellness - Rockville — Local services in North Bethesda

I am a member and I usually go to the Silver Spring location. I had the first appointment at opening which helps with the noise from surrounding businesses. I think all locations have light noise from outside. It’s not completely silent. The massage was awesome! I had the 80-minutes Super Healing with hot stone and CBD oil with Angela. My muscles were sore from my weightlifting workout and desk job. I left there feeling amazing. Angela was great and all my sore spots were gone. They’re back to giving you ginger tea, just in a to go cup, which was perfect. Yes, there is a suggested tip amount in the bathroom and by the counter. I can’t understand why that offends people, but you came here for opinions, right? My opinion is that I appreciate the suggestion because sometimes you aren’t sure what is the standard and you don’t want to short your masseuse who’s given you their best service. Why wouldn’t you want to know how to tip appropriately? Having to ask would be awkward to me. The room was comfy. Heated massage table great. Bathroom clean. Staff friendly. I couldn’t ask for...

The manger was very weird and patronizing. I had called in andvance to ask if they would honor a Groupon price for 3 people and I was told yes. When we got there we were told they don’t accept Groupon for that location and offered us a membership price and up charged us for the type of service we were initially booked for. When we were paying the manger was forceful about the amount of tip tip we should give after up charging us. At the end of the service we asked for 1 extra. tea bag and the manger asked why we wanted the tea bag. sge was super strange and had and creepy energy about her. The message was overall okay. I will never use this company especially the Rockville location.

A few days later Alex the General Manger called to remedy the issue. She was professional and accommodating and was able to resolve the issue. For that reason I am updating...

I called in to make an appointment for a couple's massage, and I had a coupon code, which I provided during the call. I arrived with my girlfriend 15 minutes early as this was our first time visiting. We sat and waited for 10 minutes as the phone went off and the receptionist was nowhere to be found. This happened in the middle of the day on a Saturday, while the spa was almost empty. Eventually a masseuse came in and notified the receptionist of our presence. The receptionist then informed me that they had no record of my appointment but they did take down my coupon code despite that. Needless to say, I will not be returning there given the inexcusable service at...